Screen saver activates when watching tv

Channels Apple TV
#21

We believe this bug is caused when the ATV goes to sleep while the video player is active.

For instance, with these steps:

  • start watching TV
  • click and hold TV/Home button
  • click Sleep
  • later, wake up ATV by clicking remote
  • TV will start playing automatically when the ATV wakes up
  • a few minutes later, the screensaver will show up

Do you folks all generally put the ATV to sleep like this?

#22

Yes, that is exactly how I use the Apple TV and remote.

#23

I hold the TV/Home button to put the ATV to sleep. I often do this while watching TV with the Channels app without first exiting Channels. Nice feature as it also turns off the TV. So could be the scenario for me.

#24

Yep that’s my scenario. Only notice on first viewing of TV for the day after selecting ‘sleep’ from the previous night.

#25

Okay cool. I think we’ve squashed that particular bug.

What’s confusing though… when I tried those steps, I could only get the screensaver to show up one time. (I set the ATV to show it after 2 minutes for easier testing). Once the screensaver showed up, I clicked the remote to make it go away and resume TV, and then it didn’t show up again.

Can someone try those steps on their ATV and see if screensaver shows up repeatedly or just once?

I’ll also send out a beta app shortly with today’s change so you guys can confirm whether its totally fixed or still happening in some cases.

#26

This morning when it happened I clicked remote and it returned 3 times. Basically 1 - 2 minutes of live TV then screensaver. So like I said I rebooted ATV. I just didn’t feel like waiting any longer.

#27

I sent out the beta. It has increased logging too, so if you’re using the beta and hit the screensaver bug: go to the bottom of the Settings tab and click Submit Diagnostics > Video Player.

#28

Thank you for the beta. I won’t be able to test it at my house until Sunday.

#29

Thanks – just loaded it – by the way no problems with ver. 2.1.19 this morning with screen saver. Now on to beta version.

#30

I have had the screen saver issue occasionally. I reproduced it three times this morning with 2.1.19. I didn’t happen with the latest beta.
These are the steps I follow.
start watching TV
click and hold TV/Home button
click Sleep
later, wake up ATV by clicking remote
TV will start playing automatically but on the timeline it will have the swirling loading circle. A few moments later the screen saver will come on. If I tap the touch portion of the report it wakes and will happen again in few minutes. If I pause and play it is the n fine. The latest beta I couldn’t reproduce the promlem. The video is with 2.1.19. I couldn’t attach the video. I emailed it.

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#31

v2.1.20 is now available on the App Store with the fix for this issue.

#32

Thank you for all of your hard work on this.

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#33

A post was merged into an existing topic: ATV screen saver engages while watching