Series Genre Tags Missing in DVR Guide

Channels DVR Server Troubleshooting
#1

Was setting up a collection and needed a genre filter. Wanted to verify my Pluto content was correctly tagged and used the DVR Web Guide to spot-check some programs. Was surprised to find that genre tags display for movies, but not for series. Anyone else able to duplicate this? Just select some Pluto programs in the web guide-- at least for me, the genre tags are present for movies and missing for series.

"http://dvr.lxc.lan/devices/M3U-Pluto/guide/xmltv" includes the tags (a sample below) so they are being imported. My collection correctly filters series on a tag which double-confirms they are working. Appears to be a display-specific issue and appreciate if anyone else can confirm/deny the behavior.

Thanks.

<programme start="20220205233000 +0000" stop="20220206004500 +0000" channel="9018">
<title>DIY SOS: The Big Build</title>
<sub-title>Worksop</sub-title>
<desc>Nick Knowles and the DIY SOS team enlist the aid of the local community to help a family whose extension plans were scuppered by redundancy.</desc>
<category>Series</category>
<category>DIY & How To</category>
<category>Instructional & Educational</category>
<category>Special</category>
<icon src="http://images.pluto.tv/series/5feb631a31c41f001a50a782/tile.jpg?fill=blur&fit=fill&fm=jpg&h=900&q=75&w=900"/>
<series-id system="xmltv:perl">pluto/5feb631a31c41f001a50a782</series-id>
<date>20130213</date>
<previously-shown/>
<episode-num system="xmltv:perl">pluto/5feb631a31c41f001a50a782/S23E8</episode-num>
<episode-num system="onscreen">S23E8</episode-num>
<episode-num system="xmltv_ns">22.7.</episode-num>
</programme>
#2

What is the original xmltv entry from the xml file you setup in the Custom Channel

#3

Two examples below-- a series episode (no genre tags displayed) and a movie (genre tags displayed). The source XML includes some extra fields for other applications. Removing them does not seem to make a difference. For the categories, I include both the original Pluto versions and the mapped versions. I also include "On-Demand" to indicate VOD and "Special" is an alias for On-Demand since collections can only filter on your predefined categories. (Would be nice not to restrict that.)

Series Example (genre tags missing in guide but work for collection filtering):

  <programme channel="antiques-roadshow-uk" start="20220207154500" stop="20220207164500" slug="antiques-roadshow-20100919-s33e01-beverley-minster">
    <length unit="seconds">3600</length>
    <title lang="en">Antiques Roadshow</title>
    <sub-title lang="en">Beverley Minster</sub-title>
    <desc lang="en">The team visits Beverley Minster, where items include a medieval ring dug up on a farm.</desc>
    <language>EN</language>
    <date>20100919</date>
    <category lang="en">Series</category>
    <category lang="en">Entertaining</category>
    <category lang="en">News</category>
    <category lang="en">News&amp;Information</category>
    <episode-num system="onscreen">S33E01</episode-num>
    <episode-num system="pluto">5db765230c987cb057aca5f1</episode-num>
    <episode-num system="original-air-date">20100919</episode-num>
    <rating>
      <value>TV-PG</value>
    </rating>
    <icon src="http://images.pluto.tv/series/5ce59b93bbc276025ed0321c/tile.jpg?fill=blur&amp;fit=fill&amp;fm=jpg&amp;h=900&amp;q=75&amp;w=900"/>
    <series-id system="pluto">5ce59b93bbc276025ed0321c</series-id>
    <stream>http://service-stitcher.clusters.pluto.tv/stitch/hls/channel/5ce44810b421747ae467b7cd/master.m3u8?advertisingId=&amp;appName=web&amp;appVersion=unknown&amp;architecture=&amp;buildVersion=&amp;clientTime=0&amp;deviceDNT=0&amp;deviceId=5298c20917e32e75&amp;deviceLat=45.0648&amp;deviceLon=-92.8466&amp;deviceMake=Chrome&amp;deviceModel=web&amp;deviceType=web&amp;deviceVersion=unknown&amp;includeExtendedEvents=false&amp;marketingRegion=US&amp;sid=62013e7cf37ab1075298c20917e32e75f029f336cb2528bb&amp;userId=</stream>
  </programme>

<programme start="20220207154500 +0000" stop="20220207164500 +0000" channel="9012">
<title>Antiques Roadshow</title>
<sub-title>Beverley Minster</sub-title>
<desc>The team visits Beverley Minster, where items include a medieval ring dug up on a farm.</desc>
<category>Series</category>
<category>Entertaining</category>
<category>News</category>
<category>News&Information</category>
<icon src="http://images.pluto.tv/series/5ce59b93bbc276025ed0321c/tile.jpg?fill=blur&fit=fill&fm=jpg&h=900&q=75&w=900"/>
<series-id system="xmltv:perl">pluto/5ce59b93bbc276025ed0321c</series-id>
<date>20100919</date>
<previously-shown/>
<episode-num system="xmltv:perl">pluto/5ce59b93bbc276025ed0321c/S33E1</episode-num>
<episode-num system="onscreen">S33E1</episode-num>
<episode-num system="xmltv_ns">32.0.</episode-num>
</programme>

Movie example (genre tags including Pluto's and On-Demand both show in Web Guide):

  <programme channel="70s-cinema" start="20220207153000" stop="20220207173000" slug="movie(1978)the-duellists">
    <length unit="seconds">7200</length>
    <title lang="en">The Duellists</title>
    <desc lang="en">Keith Carradine and Harvey Keitel star in this dramatic film about two officers in Napoleon’s army who violently confront each other in a series of duels.</desc>
    <language>EN</language>
    <date>19780101</date>
    <category lang="en">Movie</category>
    <category lang="en">Classic Dramas</category>
    <category lang="en">Classics</category>
    <category lang="en">Drama</category>
    <category lang="en">On-Demand</category>
    <category lang="en">Special</category>
    <rating>
      <value>R</value>
    </rating>
    <icon src="http://images.pluto.tv/episodes/5e9eefa4dceed3001af44b80/poster.jpg?fill=blur&amp;fit=fill&amp;fm=jpg&amp;h=1000&amp;q=75&amp;w=694"/>
    <stream>http://service-stitcher.clusters.pluto.tv/stitch/hls/channel/5f4d878d3d19b30007d2e782/master.m3u8?advertisingId=&amp;appName=web&amp;appVersion=unknown&amp;architecture=&amp;buildVersion=&amp;clientTime=0&amp;deviceDNT=0&amp;deviceId=1229328e46c57463&amp;deviceLat=45.0648&amp;deviceLon=-92.8466&amp;deviceMake=Chrome&amp;deviceModel=web&amp;deviceType=web&amp;deviceVersion=unknown&amp;includeExtendedEvents=false&amp;marketingRegion=US&amp;sid=62013af804c9570d1229328e46c57463c5df87a762575143&amp;userId=</stream>
    <vod>http://service-stitcher.clusters.pluto.tv/stitch/hls/episode/5e9eefa4dceed3001af44b80/master.m3u8?advertisingId=&amp;appName=web&amp;appVersion=unknown&amp;architecture=&amp;buildVersion=&amp;clientTime=0&amp;deviceDNT=0&amp;deviceId=1229328e46c57463&amp;deviceLat=45.0648&amp;deviceLon=-92.8466&amp;deviceMake=Chrome&amp;deviceModel=web&amp;deviceType=web&amp;deviceVersion=unknown&amp;includeExtendedEvents=false&amp;marketingRegion=US&amp;sid=04c9570d1229328e46c57463c5df87a762575143&amp;userId=</vod>
  </programme>

<programme start="20220207153000 +0000" stop="20220207173000 +0000" channel="9000">
<title>The Duellists (1978)</title>
<desc>Keith Carradine and Harvey Keitel star in this dramatic film about two officers in Napoleon’s army who violently confront each other in a series of duels.</desc>
<category>Movie</category>
<category>Classic Dramas</category>
<category>Classics</category>
<category>Drama</category>
<category>On-Demand</category>
<category>Special</category>
<icon src="http://images.pluto.tv/episodes/5e9eefa4dceed3001af44b80/poster.jpg?fill=blur&fit=fill&fm=jpg&h=1000&q=75&w=694"/>
<date>19780101</date>
<previously-shown/>
<episode-num system="xmltv:perl">The Duellists/4dc904f6a2ba00aabdb1606a7fcab6c0f9f232f7003e0bc8b10bc83ca217916e</episode-num>
</programme>
#4

Is there any more information required to fix this issue? Not a blocker, but would be nice to have this resolved since channels offers no other method to see program categories. Thanks.

#5

With the newest metadata editing update, the categories are exposed for shows and episodes. You can see them, and edit them, there.

#6

I’m confused. In the web ui, the genres should be showing on the Show page. Just like movies. If not, they might not have a genre.

Genres are editable now as well.

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image1170×1292 175 KB

#7

To clarify-- I am not referring to already recorded library content. This is specific to the Live TV Guide of upcoming programs. In the Apple TV client Guide, I don't believe categories/genres are ever displayed for any content. In the server web Guide, movies display categories/genres but series episodes do not. It is this latter inconsistency that I hoped could be fixed.

1 Like
#8

You are correct.