Got this request from Comcast. Any reason I should bother?
An update to your services
Upgrade your TV equipment – at no additional costOrder your new X1 TV equipment today!
As early as June 26, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand and Subscription Video On Demand (SVOD) packages.
Easy next steps
- Click below to order new TV equipment – at no additional cost – so you can continue to access this content on all your TV boxes.
- Once your equipment arrives in 5 to 7 business days, activate it by following the included guides or by visiting our online Getting Started guides.
- Once activated, make sure to return your old equipment that was replaced to avoid unreturned equipment fees.
Order new equipment
Serial number(s) of equipment to be replaced: #############|#############|#############
With your new equipment, you will still have access to your On Demand purchases, but you may lose access to your DVR recordings.If you do not upgrade your equipment, you will no longer be able to access On Demand and SVOD on your outdated TV boxes as early as June 26, 2023. However, you'll continue to have access to most of this content, as well as your purchases through Xfinity Stream.
We hope you enjoy your new TV equipment. To learn more about the benefits of X1, click here.
Thank you for being an Xfinity customer.
