Slow downloads

Channels DVR Server Troubleshooting
#1

I’ve noticed that I get fairly low download speeds downloading to my iPhone from Channels. This happens even if I’m on my home network.

The channels server is a fairly old MacBook Pro which doesn’t really have any issues streaming content within the house. But downloads seem to top out at 2mbs. I have downloads set to 4mbps quality. The MacBook is connected via cat 5 Ethernet to a switch and router that should support 1gbs throughput.

So trying to figure out whether the bottleneck here is the MacBook transcoding for the download or the network? Or both? Or are these fairly standard download speeds to expect?

#2

Update. Realized there was a speed test. Not great but not as low as the downloads. So maybe it is my GPU bottlenecking it?

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#3

What is the Quality set to under Settings > Downloads?

#4

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#5

You have quality set to 4Mbit. This is why.

It’s transcoding on the fly while downloading. Most hardware transcoders can’t do work faster than 2x real time, so it’s artificially slowing down your transfer. The transcode is bottlenecking it.

Set it to original quality and it will download as fast as your bandwidth allows.

#6

Will do! I

#7