Slowness with AppleTV and Web console

#1

Having a strange issue. When I open a browser and navigate to the web console it opens right away. When I try and open the calendar to view scheduled recordings or manage under the DVR menu it takes exactly 40 seconds to render the page. Once it loads it will reload just fine. Also when I open any AppleTV that I have Channels takes exactly 45 seconds to get past the "Preparing" screen. I have everything hardwired connected to the same core switch, no wifi at all in the mix. Server is a few years old but its a quad core i7 with an SSD DVR drive.

I submittted Diags from my Appletv just now in case that helps.

@tmm1 @maddox @eric

#2

Let’s see if this helps you out.

#3

Better. 20 seconds now instead of 40.

#4

Can you submit diagnostics again?

#5

sure thing 5a4206cf-2fd0-45dc-9c37-48b973d3a4a3
its down do about 12-15 seconds now

#6

Looks like the DVR side has been fixed. Can you send diagnostics from the app?

#7

Just sent it from my appletv thanks!