Source/Guide Issues on New Install

Channels DVR Server Troubleshooting
#1

I've got a fresh re-install of windows 10 and CDVR, and I am having some issues getting it going again. My previous install was working fine, with sources from HDHR, TVE, and EPlusTV.

My HDHR tuners show up as sources, but when I try to "Pick Guide Provider" I get the following:
2026/06/08 18:24:06.472858 [ERR] Failed to fetch guide providers: Get "https://tmsdata.fancybits.co/v1.1/lineups?country=usa&postalCode=75002&enhancedCallSign=true": dial tcp: lookup tmsdata.fancybits.co: i/o timeout

For TVE, as soon as I add my YTTV source, everything slows down to a crawl. It logs in and scans the lineup, but once it has completed it can't seem to actually pull the guide or anything. And once it has been added as a source, any page on the website takes forever load (if it ever completes). My other TVE source, Hulu+LiveTV doesn't seem to even be able to log in - it just spins forever on "Verifying login on Hulu live."

Sorry, I know I've got multiple issues outlined here. But I suspect they are all related. Any ideas what I've got going on here?

Thanks!

#2

Looks like a network issue.
Run Support > Troubleshooting and then Re-Run with Resource Intensive Tests

#3

I get all green checks except:

Guide Provider:
Could not connect to guide provider: data.tmsapi.com: Get "https://tmsdata.fancybits.co/healthcheck": Timeout after 5 seconds

Device Lineups:
4 devices do not have a guide lineup applied. This will prevent the ability to record: HDHomeRun DUAL (1034CC39), HDHomeRun DUAL (1034D4D3), HDHomeRun DUAL (10364393), HDHomeRun DUAL (103642EE)

#4

image

That's preventing you from getting the guide data.
Do you have a pi-hole or some ad blocker running?
Are you using your ISP's DNS Servers?

#5

D'oh! Yeah I didn't get the DNS servers explicitly set in my network config when I messed with it after re-install. That has fixed the HDHR and YTTV issues. I am still unable to log into Hulu as a secondary TVE provider, but that's not too critical, as it's almost all the same as YTTV.

Thank you for the help!

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