Stream closing back to guide during commercial break - TVE

Channels DVR Server TV Everywhere
#1

Was the fix made to resolve the past issue of certain channels (like Comedy Central) during commercial breaks, where it would just stop playing and just load back to the top of the Guide page....been regressed in the latest server version (2020.04.22.1906).

I recall having this issue before on certain channels, and the sever log came some error message, thing was 403 forbidden at the moment it "crashed". But i do not see that at this point.

I'm watching South Park on Comedy Central and during the commercial breaks, it keep crashing back to the guide during commercial breaks.

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#2

Did it again, just when SP came back on.
Submitted diags in the app for video player

#3

Try software decoding

#4

It was on Hybrid. (Cause certain 480i OTA channels will not play right with hardware).
Hybrid been working fine for a while for my Livingroom Shield, until now.

I have my other Shield using Hardware and is now streaming CC too, SP ended and now some other show is on, also changed Livingroom Shield to Hardware, and letting it play. so far neither have stopped.

I'll give Software a try on my livingroom Shield next.

Edit: is there any significant difference in the ATV stable app and beta app versions when it comes to the Decoder options?

#5

No they should be the same.

The crashes I saw were coming from the hybrid decoder.

#6

Got it.

Ok. Put it to Software, and so far that is resulting in very short pauses/buffering, every minute or 2 for about ~2 secs. During the commercials, it is buffering for about 3-4 secs at the same point where it would stop and go back to the guide, but it does continue to play.

I also notice, that i have Stable app 2.1.23 installed, and the Beta app, that was installed via the "Install Beta version" in the Stable app, is version 2.1.22-v104150101 so the beta is older version than stable?

#7

Software decode seems to be working fine.
Guess i'll be leaving my Livingroom Shield on that then.
Its the Tube model, but i woudl think it could handle the load of all day Software decoding watching Channels (my mother is the primary user of it)

But I wonder what changed that made Hybrid "crash" out.