4 year channels DVR user
my DVR runs on a Qnap Intel based NAS. The server had a an update in November
since that update, playback stutters after about 10-20 seconds of starting.
Only happens once then playback is smooth.
Anyone else experiencing this?. Any suggestions on a fix?
I haven't had any problems with my QNAP. But the performance depends on so many variables ... What's the model number of your QNAP? Are you using hardware and software transcoding? Is the program from TVE or HDHomeRun? Are you watching it in real time? What's your client? Etc ...
TS451,. Intel j1800 quad core. Hardware transcoding enabled
use hdhomerun
happens mostly when catching a recording in process
again, channel has work flawlessly until the the DVR App was updated in november,
How much ram? I think the 451+ only comes with 2GB unless you've upgraded. Have you looked at the NAS CPU and ram usage while it's recording and playing back? You might try backing off the number of thread counts in the DVR commercial detection settings ... go to 1 to see if that helps.
Thanks for the suggestions from all,
My NAS has 8 GB ( upgraded the ram)
I also only had 1 thread for commercial skipping enabled
will do the unthinkable and try turning on and off the NAS and see if will clean up some cruft and fix it
If you play the recording again does it always stutter in the same place?
Generally this would indicate that the network speed between the client (what client device?) and your DVR QNAP is not good.
no, the stutter seems to happen on the 1st playback
Both the client (Nvidia shield) and the Qnap are on the same wired gig network
I have restarted the NAS and will see if that helps
next step would be to disable commercial detection to see if that impacts
In Channels app on your SHIELD click Settings > Support > Test Speed to DVR and post the results
FIXED (or so it seems)
To close out this issue
I disabled commercial detection , then restarted the NAS
After reboot, the stuttering issue I was encountering was gone - after a day, I re enabled the commercial detection feature and the problem was still gone
I dont know if rebooting the NAS or disabling commercial detection was the fix, but both are easy enough to do. Maybe a combination of the two
The Wisdom of the IT Crowd
"Have you tried turning it off and on again ?"
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