Just checked the speed. It’s Over 450 mbps downlink to the appletv. I have a gigabit network.
Can you screenshot and post here? Did you use the speedtest that's built into the app, by looking up the IP of your ATV then using http://x.x.x.x:57000/speedtest with that IP while the app is running?
You can also try the free apps VLC or InstaTV on the same Apple TV to see if they stutter or not.
Also after you see the stuttering issue, click Submit Diagnostics at the bottom of the Settings tab and post here with your HDHR ID when the logs finish uploading.
I can connect to port 57000 but i dont quite see the speedtest option on the browser - the screen is blank.
is a screenshot of the speedtest.net on the appletv.
Just submitted logs. HDHR ID is 1051E46
The speedtest will only work if Channels is active on the screen.
Thanks for the logs. It's showing something very unusual. Can you capture a video sample and email it to us.
How do I capture a video sample ? Sign up for a free month of DVR ?
woops.. just saw it. Ill try to get you a sample later tonight. Apologies for the delay.
HEre are 2 samples from different channels
Thanks, I have downloaded all three files and will do some testing tomorrow.
I'm also sending you a testflight invite so you can try the beta app to see if our video player upgrade improved anything.
Hey bud. I got the invite but that is for the DVR - i dont have a DVR - do you recommend signing up for a trial ?
Hmm, sorry I forgot the beta only works if you have DVR. You can sign up for the trial if you're interested in trying it out, but you would need to install the DVR server on a PC/NAS as well.
OK .. let me try that for a week or so.
I just set up an a trial DVR account - no noticeable change in the performance with the Beta app.
Can you submit diagnostics from the beta app
just submitted diagnostics. HDHR 10531e46
Does changing Surround Sound in the app to Off make any difference?
What about changing Audio Driver to Experimental