I've sent a few diagnostic logs over the last two weeks and never get a response.
Just to make sure I am doing it right...
If from the Web Player on a PC, I send an email to '[email protected]' with the log ID that was created? Along with the issue I am having? All other info should be able to be obtained from the log that was submitted. Correct?
Then from my Fire TV Cube, I don't get a log ID, it just states it was sent, but I sent an email anyway.