Up & running here (QNAP TS-653 Pro) followed “Easy” method; all recordings intact and
guide downloading now; BTW, I had to re-instantiate the tuner settings with Cox-Digital as
the Guide that was recovered was wrong for my zip code…other than that a great recovery!
Thanx for speedy fix on this…
Here’s the Ultra Easy instructions to recover from the bad build.
Channels DVR auto updates when it starts up. So it’s just a matter of restarting your Channels DVR.
- Restart Channels DVR
1a. macOS: The server should restart itself.
1b. linux & NAS: reboot the computer or NAS.- Once Channels DVR is back up and running, it will auto update itself. If it doesn’t, click “Check for Updates”.
- Wait for the page to refresh and ensure the current version is atleast:
v2017.01.18.- Re-enable DVR in Settings with the checkbox to turn DVR back on.
- Everything should be back to normal.
After re-enabling DVR, your guide data will re-download. It may take some time before your scheduled recordings show up.
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A few more bits of feedback for you -
I’m running the FreeNAS plugin. When I got home I noticed the app was missing DVR features and saw that the plugin was stopped so I started it up again and then found this thread when I came to the forums. After starting the service and logging into the web admin I checked the DVR option but nothing was scheduled after a minute or two. With my lack of patience I toggled DVR off and then back on and the server crashed. I started the plugin again in the FreeNAS interface and when it came up DVR was still checked and my recordings were now scheduled. I peeked at the log and saw some errors - potentially related to me causing it to crash again.
This is the last line in the log before showing the startup entry from me starting the plugin the second time:
2017/01/18 18:54:02 IO error: lock USA-OTA55426.airings/store/LOCK: already held by processThe guide can take up to an hour to download after the crash and you won’t see any jobs scheduled til it completes.
If you’re still seeing that LOCK error, make sure the server is completed stopped (run “ps aux | grep channels” to make sure no processes are running), then delete the lock file and start the DVR server again.
I am missing my favorite channels under OnNow in the web ui. The only option I see is ‘add some first’. How do I get my favorites channels back?
Also, all channels under guide are gone too.
Remove your DVR lineup with the trash icon and set it again. That will force guide data to be downloaded again.
Got it. Guide data is currently downloading. Thanks.