Syfy Channel 6054 and USA Channel 6052 have not worked since Friday Night. Syfy Keeps looping a partial commerical and freezes, USA has a loop or partial polo game and freezes.
The URL is working https://www.nbc.com/live?brand=syfy&callsign=syfy_east
The URL is working https://www.nbc.com/live?brand=usa&callsign=usa_east
Logs have been submitted as 367edceb-035d-4659-b4af-fc810b8b1967
USA seems to have broken yesterday, not that it matters too much — also seeing the partial polo game and a bunch of broken recordings. Last successful recording I see is yesterday at 12:30 AM Eastern (women’s volleyball) whereas starting with the water polo at 2:30 it started to get stuck.
I am seeing the same issues with Syfy and USA. Syfy just shows the same commercial for about 30 seconds and then stops. USA shows a water polo game from the Olympics. When I log in to each on the website, they work correctly. I have these channels with Spectrum.
Confirmed the same for Cox TVE.
I also tested the other Comcast family of channels and none of them seem to have the issue. Cox's TVE website is also showing correctly.
Pre-release 2021.08.08.2140
I’ve seen this too
Please try with v2021.08.09.2200
Syfy is back with the latest build, but USA still seems to have the water polo loop.
It must be cached. Try rescanning. I believe you can also rescan to get both east/west now.
Emptying the cache and rescanning did the job. All Eastern/Pacific channels authenticated, except for Universal Kids. But otherwise, thanks for addressing this!
Working thanks for quick response!!!
The west feeds are a nice add on. Thanks for getting this working again, Looks like the east and west feeds are better quality now. Frame rates are much improved.