I have Channels installed on my DS220+ NAS. Recently I’ve had an issue where channels will just stop running, and I have to go in and restart it. Any idea what the problem could be? I have updated Channels several times since this issue started, but it doesn’t help.
Please submit diagnostics under Support > Troubleshooting
Done, thank you.
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I see the DVR seems to killed, usually during the morning guide download.
2022/10/02 09:32:08.370772 [DVR] Indexed 3439 airings into XMLTV-IPTV3LOCAL (75 channels over 40h0m0s) + 1269 skipped [7s index]
2022/10/02 09:32:08.629515 [DVR] pruned 476 replaced airings in 0s.
2022/10/02 12:40:46.241623 [SYS] Starting Channels DVR v2022.09.29.2336 (linux-x86_64 pid:25082) in /var/packages/ChannelsDVR/target/channels-dvr/data
2022/10/02 12:40:46.875089 [SYS] Started HTTP Server on 8089
2022/10/04 09:41:01.080769 [DVR] Fetching guide data for 65 stations in USA-OTA19406 @ 2022-10-04 9:30AM
2022/10/04 10:18:20.349364 [SYS] Starting Channels DVR v2022.10.03.2116 (linux-x86_64 pid:19393) in /var/packages/ChannelsDVR/target/channels-dvr/data
2022/10/04 10:18:21.043699 [SYS] Started HTTP Server on 8089
Maybe the OS is running out of RAM and killing it? Does the Synology show any messages about this around these same times?
If there was a crash we would expect to see crash messages but there's nothing, so it makes me suspect something external is sending a hard kill.
Interesting. I’m getting no messages about RAM (6GB installed), and I have no idea what would be sending the “kill”. No other programs are affected or shut down. Thank you.
Okay I would suggest clicking Guide Database > Maintenance > Delete & Recreate
Ok, the NAS started throwing out an error message stating that it was running out of memory, and that Channels was being stopped. I removed a source that I really didn’t use, and all seems well now. Thanks!
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