TCP Read error

Channels DVR Server
#1

Anyone else seeing TCP Read errors, software caused connection abort lately?

Have not seen with other streaming software, but not limiting specifically to channels. I have seen it on multiple tvs.

No changes have been made to my network setup..

Thanks

#2

Depends on the full error message and what device experiences it.
Are you seeing it from a Channels Client device on the TV, or is it on the DVR server.
Probably best to submit logs from whatever is showing the error.

#3

Yes I'll submit the logs on next error...

Basically the error looks like this

read tcp
192.168.x.aa->192.168.x.bb
read: software caused connection abort

Where aa is an Nvidia shield client and bb is the Nas channels is installed to.

#4

:joy:

#5

I submitted diags, can you let me know what you see?

#6

Submitted a as second set of diags. Please let me know what you see.

#7

Are you seeing error messages on your TV?

#8

Yes the error is a few posts up. I have seen it on two different clients. The error does contain port info I omitted though. Not sure what time the last one came in as I was sleeping and woke to it.

#9

Just happened again, submitted diags

#10

Thanks. Looks like the message is:

11-04 16:29:37.176 27611 27660 V libchannels: libchannels: hdhr_read: error: read tcp 192.168.1.121:52248->192.168.1.15:8089: read: software caused connection abort

This means there was a network disruption. Probably the shield is not able to keep a reliable connection to the DVR over WiFi.

If its happening a lot you can use the beta app and enable Settings > Debug > Always use HLS which will use more resilient remote streaming methods.

#11

This is very odd. No network changes on anything.

Will I be limited to the beta for the rest of using channels or will that make it into the non beta eventually?

How do I obtain the beta?

#12

See:

#13

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