Timeline/scrub bar missing in web UI

There is no timeline or scrubber bar so someone can skip forward. If I want to skip to halftime of a game, I have to click 30s forward a thousand times.

Works for me in Firefox.

Try right clicking in the video. Maybe you have the browser player controls showing.

Works for me too with Microsoft Edge.

You need to position your mouse over the tiny horizontal progress bar above the time and it will get taller. Then you can click at any point you want in the video.

OK, thanks everyone. It seems to be a Safari only issue. It works in Edge.

:thinking: I'm not seeing this in Safari, seems to work ok?

Anyone else see this issue in Safari?

I'm on Sequoia 15.0. I even tried it in a Private Safari browser window and same result

I don't use a Mac, but works for me using Safari on an iPhone (iOS 18.0) and on Windows using the latest version of Brave, Firefox and MS-Edge.

Hmm. I'm also on Sequoia macOS 15, with Safari, and I am seeing the timeline/scrub bar when playing back recordings in the web U. But it's NOT there when watching live TV, buffered or not. I don’t watch TV via the webUI, I just use the app, but hopefully this helps get the issue resolved for those who do.

Oh ya, I forgot to specify, I'm watching live TV. Thanks to Fofer now I know I'm not going crazy!

Same with me, I don't use the web UI for live TV.

After seeing your comment, I was curious and started watching something live in the web UI in Edge on Windows for about 10 minutes or so. I had the timeline bar and I was able to jump around within the buffer. I don't know how much buffer in total I could get but I stopped at close to 10 minutes.

Since the developers don't consider the DVR web admin UI Player to be a supported client, this won't get much traction. It works for me Live on an iPhone in Safari (not that I would use that for viewing).

They will tell you to use one of their supported clients and that the web UI is just for admin, not a client device for watching live/recordings.

The reason I use the web UI is because I was explicately told to by support. I tried using the app in the Apple App Store for macOS but it's just really an ipad app ported to macOS. They said that it's really just a hack and the bugs I was seeing were expected and to use the web UI instead.

While we prioritize the experience of the client, yes, we don’t think the web player being broken is ok. We’re going to look into it.

It’s not ported to macOS, it’s literally the iPad app running on macOS because macOS supports that now. We have done nothing to get it on macOS other than allowed it to be, via a checkbox on the App Store.

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