Trailers - Black screen

[Mik3]

I used a program to download trailers and extras.

Some trailers won’t play or play with no picture and just audio….

[tmm1]

Find a video which won't play and run mediainfo on it. Post the results so we can see the video codec and resolution etc

[Mik3]

How do you run media info?

[chDVRuser]

Download the program

MediaInfo

Or run it online from your browser

MediaInfoOnline - MediaInfo in your browser

[Mik3]

Here is one.

General
Unique ID : 301414442657806340960227153415329999836 (0xE2C24F614EBDAF206F5F463A17C2EBDC)
Complete name : Official Trailer.mkv
Format : Matroska
Format version : Version 4
File size : 22.8 MiB
Duration : 2 min 29 s
Overall bit rate : 1 282 kb/s
Frame rate : 24.000 FPS
Writing application : SMA
Writing library : Lavf60.3.100
ErrorDetectionType : Per level 1

Video
ID : 1
Format : VP9
Format profile : 0
Codec ID : V_VP9
Duration : 2 min 29 s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Title : FHD / FHD
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
VENDOR_ID : [0][0][0][0]

Audio
ID : 2
Format : Opus
Codec ID : A_OPUS
Duration : 2 min 29 s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Bit depth : 32 bits
Compression mode : Lossy
Delay relative to video : 7 ms
Title : Stereo / Stereo
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 2 min 20 s
Writing library : Lavc60.3.100 srt
Language : English
Default : No
Forced : No

[Mik3]

Here is another.

General
Unique ID : 178596403011360580134135709638224713128 (0x865C6A826150A420D2043E7B8BD315A8)
Complete name : Official Trailer.mkv
Format : Matroska
Format version : Version 4
File size : 38.9 MiB
Duration : 2 min 29 s
Overall bit rate : 2 182 kb/s
Frame rate : 23.976 FPS
Writing application : SMA
Writing library : Lavf60.3.100
ErrorDetectionType : Per level 1

Video
ID : 1
Format : VP9
Format profile : 0
Codec ID : V_VP9
Duration : 2 min 29 s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (23976/1000) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Title : FHD / FHD
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
VENDOR_ID : [0][0][0][0]

Audio
ID : 2
Format : Opus
Codec ID : A_OPUS
Duration : 2 min 29 s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Bit depth : 32 bits
Compression mode : Lossy
Delay relative to video : 7 ms
Title : Stereo / Stereo
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 2 min 1 s
Writing library : Lavc60.3.100 srt
Language : English
Default : No
Forced : No

[Mik3]

Also wanted to add, some trailers will play on my Apple TV/Mac, and those same trailers will not play on my Tivo Stream 4k.