Trouble w/ adding TVE Source DTV Stream

[duvell]

I have been using Channels with TVE and DirectTV Stream for about 6 months.
I was unable to connect to a stream this morning and when this happened before, removing the source and then adding it back in has worked.

Today when I tried to add the TVE as a source and gave my login credentials it came back with the error "DVR Not Enabled". I tried again and tried restarting the channels server and verified the credentials were good by logging in to DirecTV Stream and streaming some channels.

I sent a diagnostic dump and emailed Channels support. This afternoon I tried and after giving my credentials it tries for 20-30 seconds and it returned a screen shot I think.

Anybody else seeing this with DTV Stream? Is it something on my end?
Thanks for any insight you can share on this!

P.S. I I verified I could resolve the DirecTV Stream URL from the running Channels docker container but went ahead and restarted the server as well as my router. Didn't expect that would help and it didn't.

[tmm1]

Are you able to login and watch on nbc.com/live or watch.hgtv.com ?

[duvell]

I had not checked that, so I did. Yes my credentials worked fine when I used the NBC app. I had not used it for a while so it asked me to reenter them so I know it was able to use them to determine I had access to their programming.

[duvell]

The log file shows it is taking a seg fault but there are errors prior related to or just after the authentication. Here is the log with userid redacted:

2023/04/19 22:32:29.034558 [TVE] Auth starting for ATTOTT as <REDACTED USERID>
2023/04/19 22:32:29.581346 [TVE] action=auth mvpd=ATTOTT requestor=nbcentertainment
2023/04/19 22:32:29.669667 [TVE] action=version product=HeadlessChrome/111.0.5563.110 jsVersion=11.1.277.17 protocol=1.3 revision=@3da375c9e9e5ad9b556af5df708a6e6c01d8cfb1
2023/04/19 22:32:29.670085 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=ATTOTT&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2023/04/19 22:32:29.670528 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2023/04/19 22:32:30.368633 [TVE] action=wait_for_page
2023/04/19 22:32:30.387730 [TVE] action=request type=Document method=POST url=https://api.cld.dtvce.com/idp/authn
2023/04/19 22:32:30.387750 [TVE] action=auth_domain domain=api.cld.dtvce.com
2023/04/19 22:32:30.718776 [TVE] action=request type=Document method=GET url=https://oidc.idp.clogin.att.com/mga/sps/oauth/oauth20/authorize
2023/04/19 22:32:31.163476 [TVE] action=request type=Document method=GET url=https://signin.att.com/dynamic/iamLRR/LrrController
2023/04/19 22:32:38.256087 [TVE] action=page_ready
2023/04/19 22:32:38.256146 [TVE] action=wait_for_page done=true reason=page_ready
2023/04/19 22:32:38.256168 [TVE] action=fill_form u=<REDACTED USERID>
2023/04/19 22:32:38.460301 [TVE] action=wait_for_auth timeout=12s
2023/04/19 22:32:38.496499 [TVE] action=request type=Document method=POST url=https://oidc.idp.clogin.att.com/mga/sps/authsvc
2023/04/19 22:32:38.820033 [TVE] action=request type=Document method=POST url=https://api.cld.dtvce.com/idp/login
2023/04/19 22:32:38.975969 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2023/04/19 22:32:39.071690 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication
2023/04/19 22:32:39.071727 [TVE] action=authed
2023/04/19 22:32:39.074113 [TVE] action=cookies num_domains=2 num_cookies=5
2023/04/19 22:32:39.077254 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication ip=18.210.71.255
2023/04/19 22:32:39.363532 [TVE] action=version product=HeadlessChrome/111.0.5563.110 jsVersion=11.1.277.17 protocol=1.3 revision=@3da375c9e9e5ad9b556af5df708a6e6c01d8cfb1
2023/04/19 22:32:39.364019 [TVE] action=navigate url=https://www.foxsports.com/live
2023/04/19 22:32:39.364460 [TVE] action=request type=Document method=GET url=https://www.foxsports.com/live
2023/04/19 22:32:39.364470 [TVE] action=auth_domain domain=www.foxsports.com
2023/04/19 22:32:39.364473 [TVE] action=foxsportsauth step=start
2023/04/19 22:32:39.892208 [TVE] action=wait_for_page
2023/04/19 22:32:42.193846 [TVE] action=error_response type=Media error=net::ERR_ABORTED url=https://apv-static.minute.ly/videos/v-d5443ba2-1726-4880-2680810-b1f6-7d9e6d77105b-s326.26-335.7l.mp4 ip=205.185.216.42
2023/04/19 22:32:42.401849 [TVE] action=parse_url url=https://pr-bh.ybp.yahoo.com/sync/taboola/%USER_ID%?gdpr=0&us_privacy=1--- err=parse "https://pr-bh.ybp.yahoo.com/sync/taboola/%USER_ID%?gdpr=0&us_privacy=1---": invalid URL escape "%US"
2023/04/19 22:32:42.404768 [TVE] action=parse_url url=https://pr-bh.ybp.yahoo.com/sync/taboola/%USER_ID%?gdpr=0&us_privacy=1--- err=parse "https://pr-bh.ybp.yahoo.com/sync/taboola/%USER_ID%?gdpr=0&us_privacy=1---": invalid URL escape "%US"
panic: runtime error: invalid memory address or nil pointer dereference
[signal SIGSEGV: segmentation violation code=0x1 addr=0x28 pc=0x107882d]

Does that shed any light as to what the source of the problem is?

[tmm1]

Yes the segfault is fixed by updating to prerelease

[duvell]

That is running with the pre-release. I had not been but that is one of the things I tried.
I after updating to the pre-release version I am at 2023.04.20.0310.

[duvell]

I just switched it back to stable and checked for updates and it said I was up to date and did not appear to load anything or restart, I tried adding the TVE source again and it was able to add it. There are fewer channels than usual, 175 vs 192. I suspect that may be due to the NBC channel changes and possibly locals.

Not sure what changed but it is much better than it was.
Thanks to all!

PS I do have locals!