Trouble with Custom Channel

Channels DVR Server
#1

I am trying to add C-SPAN as a custom channel using the website's live stream.

I have setup the custom channel using the following

Stream Format - HLS
Source - Text
Text -
#EXTM3U

#EXTINF:-1 channel-id="CSPAN" channel-number="6007" tvg-name="CSPAN" tvc-guide-placeholders="7200" tvc-guide-stationid="10161" tvc-guide-categories="News" tvc-guide-tags="News" tvc-guide-genres="News" tvg-logo="https://tmsimg.fancybits.co/assets/s68344_ll_h15_ad.png" tvg-name="CSPAN" tvc-guide-title="C-SPAN" tvc-guide-description="C-SPAN" tvc-guide-art="https://tmsimg.fancybits.co/assets/s68344_ll_h15_ad.png",CSPAN
https://m3u8-l.c-spanvideo.org/event/event.444207.576.tsc.m3u8

It appears in the guide as expected but when I attempt to view it, I get "Then connection to the tuner was lost. Press play to try again".

I assumed that since I could access the url directly and see the live stream this would work.

What am I missing?

Thank you!

#2

Is there an error in the logs

#3

Results in the log when launching the channel

2026/07/15 12:29:20.140236 [M3U] stream timestamps: CSPAN: start_at=2026-07-15T08:53:30-04:00 end_at=2026-07-15T12:28:51-04:00 live_delay=22.740233s
2026/07/15 12:29:20.140363 [TNR] Opened connection to M3U-CSPAN for ch6007 CSPAN
2026/07/15 12:29:20.686177 [SNR] Buffer statistics for 192.168.1.217 (K Michael's Mac mini) for ch6007 CSPAN: buf=0% drop=0%
2026/07/15 12:29:20.686306 [SNR] Streaming statistics for 192.168.1.217 (K Michael's Mac mini) for ch6007 CSPAN: timeouts=0 segment_timeouts=0 playlist_timeouts=0
2026/07/15 12:29:20.688853 [TNR] Closed connection to M3U-CSPAN for ch6007 CSPAN
2026/07/15 12:29:20.688955 [TNR] Error during live stream for ch6007 CSPAN: Failed to download segment 2018: https://m3u8-l2.c-spanvideo.org/ts.3/010/1784132918.010.576.6.40000.03631.ts: GET: https://m3u8-l2.c-spanvideo.org/ts.3/010/1784132918.010.576.6.40000.03631.ts: 403 Forbidden