Troubleshooting Guide and/or Season Pass issues

[getawaysticks]

Hi all, I'm pretty new to Channels DVR and really just love the server. It's so zippy and reliable and we're coming from Plex which is .. not zippy ;).

One thing I haven't been able to figure out or find an answer to here - how do I have a season pass set up that always records every episode? I can't tell if it's my provider's fault, the guide's fault, or something else - how does one even start investigating this?

Here's an example... I want to record all episodes of Wheel of Fortune. Sometimes the guide doesn't show the original air date or episode number, actually it seems like most of the time it just has a bunch of WoF episodes airing back to back without original airdates. The DVR records one and marks the rest as "previously recorded." I need to go in every night and select "mark as not recorded."

Is this something I'm missing in terms of using the right guide? How do I get something populated so that the DVR just keeps recording these even without the info?

Sorry for the extreme newbie questions, I am sure I'm missing something super basic here. Thank you!

[jtanderson]

What source are you trying to record from?

If it is a source that has Gracenote guide data, such as OTA or TVE, it is surprising you have a problem.

If it is custom source, it may not be supplying unique episode IDs.

If it is an IPTV source, well, we don't generally like to talk about those here.

[babsonnexus]

Welcome!

I agree with @jtanderson that there's a lack of info on your setup that make this question difficult to answer, so I'm just going to direct you to a couple of posts that help explain passes and things you can do that might resolve your individual situation:

Pluto setup issues

In the future, showing us your pass settings would be helpful. Assume that no one has any idea what you are talking about and provide thousands of what you may consider unnecessary and obvious details. Now, there is something I want to show you: [image] Notice that when I search for "Stargate" that there are two different listing for SG-1, and their art is two very different sizes. If I click on the first one, I can see this is showing episodes airing on OTA and TVE: [image] If I click o…

Features Request

You can do this already. Check out "Advanced Passes":

Here's an example...

I have set up four Advanced Passes in priority order for new episodes of Jeopardy to control my preference order for station and time. [image] Priority 1: At 7:30pm not on a station I don't get good reception for. <a class="lightbox" href="//channels-discourse.s3.dualstack.us-east-1.amazonaws.com/original/3X/a/8/a871a4cea044a14b3d3386467b4590dbfc83a966.png" data-download-href="/u…

If I create a season pass for an award show, will it record future years?

I decided to test what this might look like, and came up with: [image] And that matched: [image] So, assuming all those other awards shows use the same Genres value, then this should get you all of them, maybe even more? Without the Tags of "New", I got a lot of American Kennel Club and other random stuff!