Troubleshooting TVE stream ending prematurely

Channels DVR Server Troubleshooting
#1

also getting these errors:

2024/02/05 21:38:37.146456 [HLS] Couldn't generate stream playlist for ch6011-dTVE-Comcast_SSO-ip192.168.1.42: Playlist has not been updated in 25.0261414s

and

2024/02/05 21:44:38.774941 [HLS] ffmpeg: ch6011-dTVE-Comcast_SSO-ip192.168.1.42-remux: [hls @ 00000000027638c0] Timestamps are unset in a packet for stream 1. This is deprecated and will stop working in the future. Fix your code to set the timestamps properly

and

2024/02/05 22:00:09.676561 [HLS] Stopping inactive session ch6011-dTVE-Comcast_SSO-ip192.168.1.42

TVE - CBS/Viacom channels going away?
TVE - CBS/Viacom channels going away?
#2

Just switched to direct stream mode and got this

2024/02/05 23:02:56.069658 [SNR] Rewriter statistics for 192.168.1.42 (office) for ch6011 CCP: discontinuity_detected=36 transport_errors=0 saw_pcr=true saw_pmt=true highest_pts=875.830167

#3

discovery is good. thanks.

What are those other errors related to.

#4

@techpro2004 I would have to see diagnostics from the DVR to have any idea.

#5

submitted logs.

145ee881-f4b7-4678-8dca-4ab69dd1a08c

fyi, build 2024.02.06.0429 seems to be better. will test more over the next few days.

#6

spoke too soon. new logs submitted.

fb94fc42-98a7-4171-a800-c718548770d9

#7

It looks like you're running into network timeouts with the CDN:

2024/02/06 00:35:48.269573 [SNR] Streaming statistics for 192.168.1.42 (office) for ch6011 CCP: timeouts=8 segment_timeouts=8 playlist_timeouts=0

You may find out more information if you run the Resource Intensive Tests in Troubleshooting.

#8

I switched to quad 9 dns and it seems good now. thanks.

however, I noticed the web ui seems slow to load. I have tried both firefox and edge. thanks.