Trying to re-login to Spectrum, getting "encountered exception 'Uncaught' (5:5)"

[John_Munoz]

I recently upgraded my channel package from spectrum. The channel refresh wasn't showing new channels so I was going to try and delete the source and re-add it. Now I'm getting an error after entering my credentials,

Rebooted the Mac running the DVR program, checked for updates, still getting the same issue.

OS

Apple Macmini4,1
Darwin
10.13.6 (kernel: 17.7.0)

CPU

2 cores / Intel(R) Core(TM)2 Duo CPU P8800 @ 2.66GHz

load averages: 1.77 1.91 2.01

RAM

4.00 GB
39.8% free

[tmm1]

Please email us the messages from the Log tab starting at when you tried to reauth.

It sounds like you have some sort of proxy installed on the machine.

[chDVRuser]

You shouls also update to the latest Channels DVR pre-release version by holding down or SHIFT clicking the Check For Update button you see in the upper left of your image.

[AcesAreWld]

I'm getting this with FIOS as well. It's been a while since this thread saw any action -- is there a fix for it?

2020/02/10 12:08:37.891529 [TVE] Auth starting for Verizon as wldct32
2020/02/10 12:08:37.891585 [TVE] action=auth mvpd=Verizon requestor=nbcentertainment
2020/02/10 12:08:37.989133 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Verizon&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2020/02/10 12:08:37.990001 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2020/02/10 12:08:38.117819 [TVE] action=request type=Document method=GET url=https://ssoauth.verizon.com/sso/VOLPortalLogin
2020/02/10 12:08:38.117841 [TVE] action=auth_domain domain=ssoauth.verizon.com
2020/02/10 12:08:38.945334 [TVE] action=wait_for_page
2020/02/10 12:08:39.552336 [TVE] action=request type=Document method=GET url=https://ssoauth.verizon.com/sso/choice/tvpHandler.jsp
2020/02/10 12:08:42.412939 [TVE] action=request type=Document method=POST url=https://ssoauth.verizon.com/sso/logout/logout.jsp
2020/02/10 12:08:42.946155 [TVE] action=request type=Document method=GET url=https://ssoauth.verizon.com/sso/VOLPortalLogin
2020/02/10 12:08:48.369285 [TVE] action=page_ready
2020/02/10 12:08:48.369328 [TVE] action=wait_for_page done=true reason=page_ready
2020/02/10 12:08:48.369346 [TVE] action=fill_form u=wldct32
2020/02/10 12:08:48.371328 [TVE] action=screenshot
2020/02/10 12:08:48.434186 [TVE] action=screenshot size=29381
2020/02/10 12:08:48.434492 [TVE] action=script_error err=&runtime.ExceptionDetails{ExceptionID:1, Text:"Uncaught", LineNumber:5, ColumnNumber:5, ScriptID:"250", URL:"", StackTrace:(*runtime.StackTrace)(0xc0010c5400), Exception:(*runtime.RemoteObject)(0xc00113c630), ExecutionContextID:0} exp=&runtime.RemoteObject{Type:"string", Subtype:"", ClassName:"", Value:easyjson.RawMessage{0x22, 0x6e, 0x6f, 0x20, 0x6c, 0x6f, 0x67, 0x69, 0x6e, 0x20, 0x66, 0x6f, 0x72, 0x6d, 0x20, 0x66, 0x6f, 0x75, 0x6e, 0x64, 0x22}, UnserializableValue:"", Description:"", ObjectID:"", Preview:(*runtime.ObjectPreview)(nil), CustomPreview:(*runtime.CustomPreview)(nil)} exp_value="no login form found"
2020/02/10 12:08:48.443555 [TVE] Auth failed for Verizon: encountered exception 'Uncaught' (5:5)

[AcesAreWld]

Nevermind. Found the issue was that I HAVE FIOS and tried TVE from a DIFFERENT FIOS account.

All that info here for all interested:

Fios Login Issues

I am wondering if anyone has an idea that could help. I am currently a Fios subscriber with a custom tv package. I do not get as all the TVE channels obviously because of my package. My mother is a Fios subscriber at a different address with a higher package and gets more TVE channels. If I logon to say a live stream from for example MTV (doesn't matter the channel) on my phone on cellular connection and I use my mother's login everything works fine. If I am on my network regardless of device an…