Hey everyone. So I have hooked up an HDHomeRun Quatro and running Channels DVR via a Mac mini. When trying to use Channels remotely, I keep getting an error that a tuner is not available. No other tuners are being used. Eventually this will go away but it happens on every channels for a few seconds. Any input as to why this happens? It only happens when accessing it remotely.
Does the dvr log show errors when this happened? What device are you streaming to?
This is on Apple TV 4. These are the errors I am getting:
020/06/05 09:42:53.113924 [DVR] Waiting 5h17m6.886084s until next job 1591383600-4 Days of our Lives
2020/06/05 09:43:37.624124 [ENC] Segment 118 has unexpected duration: inputs=118 expected=0.934267 actual=1.001 expected_pts=120.638622-121.539522 actual_pts=120.693322-121.660956
2020/06/05 09:43:57.051726 [ENC] Segment 137 has unexpected duration: inputs=137 expected=0.934267 actual=1.001 expected_pts=140.224856-141.125756 actual_pts=140.279556-141.247189
2020/06/05 09:44:36.855995 [ENC] Segment 175 has unexpected duration: inputs=175 expected=0.9009 actual=1.001 expected_pts=178.963556-179.831089 actual_pts=178.984889-179.952522
2020/06/05 09:44:38.823076 [ENC] Segment 177 has unexpected duration: inputs=177 expected=0.9009 actual=1.001 expected_pts=181.899822-182.767356 actual_pts=181.921156-182.888789
2020/06/05 09:46:27.560890 [ENC] Segment 285 has unexpected duration: inputs=285 expected=0.934267 actual=1.001 expected_pts=290.708522-291.609422 actual_pts=290.729856-291.697489
2020/06/05 09:46:40.923663 [ENC] Segment 299 has unexpected duration: inputs=299 expected=0.934267 actual=1.001 expected_pts=303.988456-304.889356 actual_pts=304.009789-304.977422
2020/06/05 09:46:42.923595 [ENC] Segment 301 has unexpected duration: inputs=301 expected=0.934267 actual=1.001 expected_pts=305.990456-306.891356 actual_pts=306.011789-306.979422
2020/06/05 09:46:51.222742 [ENC] Segment 310 has unexpected duration: inputs=310 expected=0.934267 actual=1.001 expected_pts=313.564689-314.465589 actual_pts=313.586022-314.553656
2020/06/05 09:46:56.737685 [ENC] Segment 315 has unexpected duration: inputs=315 expected=0.934267 actual=1.001 expected_pts=319.971089-320.871989 actual_pts=319.992422-320.960056
2020/06/05 09:47:04.326612 [ENC] Segment 322 has unexpected duration: inputs=322 expected=0.934267 actual=1.001 expected_pts=327.478589-328.379489 actual_pts=327.499922-328.467556
2020/06/05 09:47:13.659006 [ENC] Segment 331 has unexpected duration: inputs=331 expected=0.934267 actual=1.001 expected_pts=336.754522-337.655422 actual_pts=336.809222-337.776856
2020/06/05 09:47:38.228660 [ENC] Segment 357 has unexpected duration: inputs=357 expected=0.934267 actual=1.001 expected_pts=361.412489-362.313389 actual_pts=361.467189-362.434822
2020/06/05 09:47:41.830523 [ENC] Segment 361 has unexpected duration: inputs=361 expected=0.9009 actual=1.001 expected_pts=364.882622-365.750156 actual_pts=364.903956-365.871589
2020/06/05 09:47:42.822028 [ENC] Segment 363 has unexpected duration: inputs=363 expected=0.2002 actual=0.266933 expected_pts=366.884622-367.051456 actual_pts=366.905956-367.139522
2020/06/05 09:47:49.022967 [ENC] Segment 368 has unexpected duration: inputs=368 expected=0.934267 actual=1.001 expected_pts=372.056456-372.957356 actual_pts=372.077789-373.045422
2020/06/05 09:47:54.424515 [ENC] Segment 373 has unexpected duration: inputs=373 expected=0.934267 actual=1.001 expected_pts=377.528589-378.429489 actual_pts=377.549922-378.517556
2020/06/05 09:48:09.833247 [ENC] Segment 388 has unexpected duration: inputs=388 expected=0.934267 actual=1.001 expected_pts=392.543589-393.444489 actual_pts=392.564922-393.532556
2020/06/05 09:48:11.526463 [ENC] Segment 390 has unexpected duration: inputs=390 expected=0.9009 actual=1.001 expected_pts=394.779156-395.646689 actual_pts=394.800489-395.768122
2020/06/05 09:48:16.626009 [ENC] Segment 395 has unexpected duration: inputs=395 expected=0.934267 actual=1.001 expected_pts=399.784156-400.685056 actual_pts=399.805489-400.773122
2020/06/05 09:48:23.829802 [ENC] Segment 402 has unexpected duration: inputs=402 expected=0.934267 actual=1.001 expected_pts=407.024722-407.925622 actual_pts=407.046056-408.013689
2020/06/05 09:48:27.421624 [ENC] Segment 405 has unexpected duration: inputs=405 expected=0.934267 actual=1.001 expected_pts=410.594956-411.495856 actual_pts=410.616289-411.583922
2020/06/05 09:48:32.825199 [ENC] Segment 410 has unexpected duration: inputs=410 expected=0.9009 actual=1.001 expected_pts=415.933622-416.801156 actual_pts=415.954956-416.922589
2020/06/05 09:48:39.422033 [ENC] Segment 418 has unexpected duration: inputs=418 expected=0.9009 actual=1.001 expected_pts=422.573589-423.441122 actual_pts=422.594922-423.562556
2020/06/05 09:48:47.653469 [ENC] Segment 427 has unexpected duration: inputs=427 expected=0.9009 actual=1.001 expected_pts=430.681689-431.549222 actual_pts=430.703022-431.670656
2020/06/05 09:48:52.539498 [ENC] Segment 431 has unexpected duration: inputs=431 expected=0.9009 actual=1.001 expected_pts=434.752422-435.619956 actual_pts=434.773756-435.741389
2020/06/05 09:49:39.057543 [ENC] Segment 477 has unexpected duration: inputs=477 expected=0.934267 actual=1.001 expected_pts=482.233189-483.134089 actual_pts=482.254522-483.222156
2020/06/05 09:50:06.230468 [ENC] Segment 504 has unexpected duration: inputs=504 expected=0.934267 actual=1.001 expected_pts=509.326922-510.227822 actual_pts=509.348256-510.315889
2020/06/05 09:50:20.529005 [ENC] Segment 518 has unexpected duration: inputs=518 expected=0.934267 actual=1.001 expected_pts=523.774689-524.675589 actual_pts=523.796022-524.763656
2020/06/05 09:50:38.220959 [ENC] Segment 535 has unexpected duration: inputs=535 expected=0.934267 actual=1.001 expected_pts=541.358922-542.259822 actual_pts=541.380256-542.347889
2020/06/05 09:51:20.325716 [ENC] Segment 577 has unexpected duration: inputs=577 expected=0.934267 actual=1.001 expected_pts=583.501022-584.401922 actual_pts=583.522356-584.489989
2020/06/05 09:51:33.738126 [ENC] Segment 590 has unexpected duration: inputs=590 expected=0.934267 actual=1.001 expected_pts=596.947789-597.848689 actual_pts=596.969122-597.936756
2020/06/05 09:51:37.321508 [ENC] Segment 593 has unexpected duration: inputs=593 expected=0.934267 actual=1.001 expected_pts=600.518022-601.418922 actual_pts=600.539356-601.506989
2020/06/05 09:52:32.631494 [ENC] Segment 648 has unexpected duration: inputs=648 expected=0.934267 actual=1.001 expected_pts=655.906689-656.807589 actual_pts=655.928022-656.895656
2020/06/05 09:53:17.221296 [ENC] Segment 692 has unexpected duration: inputs=692 expected=0.934267 actual=1.001 expected_pts=700.284356-701.185256 actual_pts=700.305689-701.273322
2020/06/05 09:53:23.321102 [ENC] Segment 697 has unexpected duration: inputs=697 expected=0.934267 actual=1.001 expected_pts=706.457189-707.358089 actual_pts=706.478522-707.446156
2020/06/05 09:53:43.345203 [ENC] Segment 715 has unexpected duration: inputs=715 expected=1.234567 actual=1.334667 expected_pts=726.276989-727.478189 actual_pts=726.298322-727.599622
2020/06/05 09:53:47.170950 [ENC] Segment 718 has unexpected duration: inputs=718 expected=0.934267 actual=1.001 expected_pts=730.314356-731.215256 actual_pts=730.335689-731.303322
2020/06/05 09:53:51.018975 [ENC] Segment 721 has unexpected duration: inputs=721 expected=0.934267 actual=1.001 expected_pts=734.084789-734.985689 actual_pts=734.106122-735.073756
2020/06/05 09:53:54.033938 [ENC] Segment 724 has unexpected duration: inputs=724 expected=0.9009 actual=1.001 expected_pts=737.221256-738.088789 actual_pts=737.242589-738.210222
2020/06/05 09:53:57.420596 [ENC] Segment 727 has unexpected duration: inputs=727 expected=0.934267 actual=1.001 expected_pts=740.457822-741.358722 actual_pts=740.479156-741.446789
2020/06/05 09:54:00.421273 [ENC] Segment 730 has unexpected duration: inputs=730 expected=0.934267 actual=1.001 expected_pts=743.527556-744.428456 actual_pts=743.548889-744.516522
2020/06/05 09:54:04.721151 [ENC] Segment 733 has unexpected duration: inputs=733 expected=0.934267 actual=1.001 expected_pts=747.131156-748.032056 actual_pts=747.152489-748.120122
2020/06/05 09:54:13.221241 [ENC] Segment 742 has unexpected duration: inputs=742 expected=0.934267 actual=1.001 expected_pts=756.507189-757.408089 actual_pts=756.528522-757.496156
2020/06/05 09:54:31.645146 [ENC] Segment 761 has unexpected duration: inputs=761 expected=0.934267 actual=1.001 expected_pts=774.758756-775.659656 actual_pts=774.780089-775.747722
2020/06/05 09:54:36.318462 [ENC] Segment 766 has unexpected duration: inputs=766 expected=0.934267 actual=1.001 expected_pts=779.596922-780.497822 actual_pts=779.618256-780.585889
2020/06/05 09:56:18.718106 [ENC] Segment 867 has unexpected duration: inputs=867 expected=0.934267 actual=1.001 expected_pts=881.832389-882.733289 actual_pts=881.853722-882.821356
2020/06/05 09:57:24.016190 [ENC] Segment 932 has unexpected duration: inputs=932 expected=0.934267 actual=1.001 expected_pts=947.097589-947.998489 actual_pts=947.152289-948.119922
2020/06/05 09:57:34.217190 [ENC] Segment 941 has unexpected duration: inputs=941 expected=0.934267 actual=1.001 expected_pts=957.407889-958.308789 actual_pts=957.429222-958.396856
2020/06/05 09:57:37.838485 [ENC] Segment 945 has unexpected duration: inputs=945 expected=0.9009 actual=1.001 expected_pts=960.510989-961.378522 actual_pts=960.532322-961.499956
2020/06/05 09:57:38.822907 [ENC] Segment 948 has unexpected duration: inputs=948 expected=0.133467 actual=0.2002 expected_pts=963.247056-963.347156 actual_pts=963.268389-963.435222
2020/06/05 09:57:39.814351 [ENC] Segment 951 has unexpected duration: inputs=951 expected=0.1001 actual=0.2002 expected_pts=964.181322-964.248056 actual_pts=964.202656-964.369489
2020/06/05 09:57:42.220924 [ENC] Segment 953 has unexpected duration: inputs=953 expected=0.934267 actual=1.001 expected_pts=964.915389-965.816289 actual_pts=964.936722-965.904356
2020/06/05 09:57:44.217735 [ENC] Segment 955 has unexpected duration: inputs=955 expected=0.934267 actual=1.001 expected_pts=967.384522-968.285422 actual_pts=967.405856-968.373489
2020/06/05 09:57:47.817857 [ENC] Segment 958 has unexpected duration: inputs=958 expected=0.934267 actual=1.001 expected_pts=970.854656-971.755556 actual_pts=970.909356-971.876989
2020/06/05 09:58:03.628372 [ENC] Segment 973 has unexpected duration: inputs=973 expected=0.934267 actual=1.001 expected_pts=986.904022-987.804922 actual_pts=986.925356-987.892989
2020/06/05 09:58:07.218728 [ENC] Segment 976 has unexpected duration: inputs=976 expected=0.9009 actual=1.001 expected_pts=990.240689-991.108222 actual_pts=990.262022-991.229656
2020/06/05 09:58:12.320644 [ENC] Segment 981 has unexpected duration: inputs=981 expected=0.934267 actual=1.001 expected_pts=995.579356-996.480256 actual_pts=995.600689-996.568322
2020/06/05 09:58:25.915160 [ENC] Segment 992 has unexpected duration: inputs=992 expected=0.934267 actual=1.001 expected_pts=1009.226322-1010.127222 actual_pts=1009.247656-1010.215289
2020/06/05 09:58:38.123482 [ENC] Segment 1002 has unexpected duration: inputs=1002 expected=0.934267 actual=1.001 expected_pts=1020.938022-1021.838922 actual_pts=1020.959356-1021.926989
2020/06/05 09:58:42.049981 [ENC] Segment 1006 has unexpected duration: inputs=1006 expected=0.934267 actual=1.001 expected_pts=1025.275689-1026.176589 actual_pts=1025.297022-1026.264656
2020/06/05 09:58:45.923024 [ENC] Segment 1009 has unexpected duration: inputs=1009 expected=0.934267 actual=1.001 expected_pts=1028.278689-1029.179589 actual_pts=1028.300022-1029.267656
2020/06/05 09:58:47.719400 [ENC] Segment 1011 has unexpected duration: inputs=1011 expected=0.9009 actual=1.001 expected_pts=1030.914656-1031.782189 actual_pts=1030.935989-1031.903622
2020/06/05 09:58:57.418225 [ENC] Segment 1020 has unexpected duration: inputs=1020 expected=0.934267 actual=1.001 expected_pts=1040.590989-1041.491889 actual_pts=1040.612322-1041.579956
2020/06/05 09:59:06.231478 [ENC] Segment 1027 has unexpected duration: inputs=1027 expected=0.934267 actual=1.001 expected_pts=1049.232956-1050.133856 actual_pts=1049.254289-1050.221922
2020/06/05 09:59:08.216610 [ENC] Segment 1029 has unexpected duration: inputs=1029 expected=0.934267 actual=1.001 expected_pts=1051.335056-1052.235956 actual_pts=1051.389756-1052.357389
2020/06/05 09:59:17.716197 [ENC] Segment 1038 has unexpected duration: inputs=1038 expected=0.934267 actual=1.001 expected_pts=1060.944656-1061.845556 actual_pts=1060.965989-1061.933622
2020/06/05 09:59:22.223797 [ENC] Segment 1042 has unexpected duration: inputs=1042 expected=0.934267 actual=1.001 expected_pts=1065.349056-1066.249956 actual_pts=1065.370389-1066.338022
2020/06/05 09:59:31.816017 [ENC] Segment 1051 has unexpected duration: inputs=1051 expected=0.934267 actual=1.001 expected_pts=1075.025389-1075.926289 actual_pts=1075.046722-1076.014356
2020/06/05 09:59:35.533316 [ENC] Segment 1054 has unexpected duration: inputs=1054 expected=0.934267 actual=1.001 expected_pts=1078.662356-1079.563256 actual_pts=1078.683689-1079.651322
2020/06/05 09:59:38.750676 [ENC] Segment 1057 has unexpected duration: inputs=1057 expected=0.9009 actual=1.001 expected_pts=1081.765456-1082.632989 actual_pts=1081.786789-1082.754422
2020/06/05 09:59:45.817063 [ENC] Segment 1063 has unexpected duration: inputs=1063 expected=0.934267 actual=1.001 expected_pts=1088.438789-1089.339689 actual_pts=1088.460122-1089.427756
2020/06/05 09:59:49.718466 [ENC] Segment 1067 has unexpected duration: inputs=1067 expected=0.934267 actual=1.001 expected_pts=1091.875556-1092.776456 actual_pts=1091.896889-1092.864522
2020/06/05 09:59:51.947007 [ENC] Segment 1070 has unexpected duration: inputs=1070 expected=0.934267 actual=1.001 expected_pts=1094.878556-1095.779456 actual_pts=1094.899889-1095.867522
2020/06/05 09:59:55.022242 [ENC] Segment 1073 has unexpected duration: inputs=1073 expected=0.934267 actual=1.001 expected_pts=1098.281956-1099.182856 actual_pts=1098.303289-1099.270922
2020/06/05 10:00:03.257992 [ENC] Segment 1080 has unexpected duration: inputs=1080 expected=0.934267 actual=1.001 expected_pts=1105.989656-1106.890556 actual_pts=1106.010989-1106.978622
2020/06/05 10:00:09.617066 [ENC] Segment 1086 has unexpected duration: inputs=1086 expected=0.934267 actual=1.001 expected_pts=1112.662989-1113.563889 actual_pts=1112.684322-1113.651956
2020/06/05 10:00:18.314899 [ENC] Segment 1094 has unexpected duration: inputs=1094 expected=0.934267 actual=1.001 expected_pts=1121.438422-1122.339322 actual_pts=1121.459756-1122.427389
2020/06/05 10:00:30.441494 [ENC] Segment 1104 has unexpected duration: inputs=1104 expected=0.934267 actual=1.001 expected_pts=1132.749722-1133.650622 actual_pts=1132.771056-1133.738689
2020/06/05 10:00:34.515111 [ENC] Segment 1108 has unexpected duration: inputs=1108 expected=0.934267 actual=1.001 expected_pts=1137.521156-1138.422056 actual_pts=1137.542489-1138.510122
2020/06/05 10:00:50.615932 [ENC] Segment 1122 has unexpected duration: inputs=1122 expected=0.934267 actual=1.001 expected_pts=1153.870822-1154.771722 actual_pts=1153.892156-1154.859789
2020/06/05 10:00:57.217267 [ENC] Segment 1127 has unexpected duration: inputs=1127 expected=0.934267 actual=1.001 expected_pts=1160.310589-1161.211489 actual_pts=1160.331922-1161.299556
2020/06/05 10:01:00.514633 [ENC] Segment 1130 has unexpected duration: inputs=1130 expected=0.934267 actual=1.001 expected_pts=1163.613889-1164.514789 actual_pts=1163.635222-1164.602856
2020/06/05 10:01:02.916988 [ENC] Segment 1132 has unexpected duration: inputs=1132 expected=0.9009 actual=1.001 expected_pts=1165.715989-1166.583522 actual_pts=1165.737322-1166.704956
2020/06/05 10:01:08.515141 [ENC] Segment 1136 has unexpected duration: inputs=1136 expected=0.934267 actual=1.001 expected_pts=1171.655256-1172.556156 actual_pts=1171.676589-1172.644222
2020/06/05 10:01:15.632726 [ENC] Segment 1142 has unexpected duration: inputs=1142 expected=0.934267 actual=1.001 expected_pts=1178.895822-1179.796722 actual_pts=1178.917156-1179.884789
2020/06/05 10:01:26.414677 [ENC] Segment 1152 has unexpected duration: inputs=1152 expected=0.934267 actual=1.001 expected_pts=1189.606522-1190.507422 actual_pts=1189.627856-1190.595489
2020/06/05 10:01:28.515699 [ENC] Segment 1154 has unexpected duration: inputs=1154 expected=0.934267 actual=1.001 expected_pts=1191.641889-1192.542789 actual_pts=1191.663222-1192.630856
2020/06/05 10:01:31.815228 [ENC] Segment 1157 has unexpected duration: inputs=1157 expected=0.934267 actual=1.001 expected_pts=1194.911822-1195.812722 actual_pts=1194.933156-1195.900789
2020/06/05 10:01:41.815961 [ENC] Segment 1167 has unexpected duration: inputs=1167 expected=0.934267 actual=1.001 expected_pts=1205.055289-1205.956189 actual_pts=1205.076622-1206.044256
2020/06/05 10:01:49.216863 [ENC] Segment 1173 has unexpected duration: inputs=1173 expected=0.934267 actual=1.001 expected_pts=1211.495056-1212.395956 actual_pts=1211.516389-1212.484022
2020/06/05 10:01:51.819741 [ENC] Segment 1175 has unexpected duration: inputs=1175 expected=0.934267 actual=1.001 expected_pts=1214.297856-1215.198756 actual_pts=1214.319189-1215.286822
2020/06/05 10:01:53.725224 [ENC] Segment 1177 has unexpected duration: inputs=1177 expected=0.934267 actual=1.001 expected_pts=1216.900456-1217.801356 actual_pts=1216.921789-1217.889422
2020/06/05 10:01:56.927591 [ENC] Segment 1180 has unexpected duration: inputs=1180 expected=0.934267 actual=1.001 expected_pts=1219.936822-1220.837722 actual_pts=1219.958156-1220.925789
2020/06/05 10:02:04.871230 http: TLS handshake error from 38.107.148.216:29988: EOF
2020/06/05 10:02:05.049105 [ENC] Segment 1188 has unexpected duration: inputs=1188 expected=0.9009 actual=1.001 expected_pts=1228.178389-1229.045922 actual_pts=1228.199722-1229.167356
2020/06/05 10:02:08.021411 [ENC] Segment 1191 has unexpected duration: inputs=1191 expected=0.934267 actual=1.001 expected_pts=1231.114656-1232.015556 actual_pts=1231.135989-1232.103622
2020/06/05 10:02:09.914252 [ENC] Segment 1193 has unexpected duration: inputs=1193 expected=0.934267 actual=1.001 expected_pts=1233.116656-1234.017556 actual_pts=1233.137989-1234.105622
2020/06/05 10:02:19.214109 [ENC] Segment 1200 has unexpected duration: inputs=1200 expected=0.934267 actual=1.001 expected_pts=1242.392589-1243.293489 actual_pts=1242.413922-1243.381556
2020/06/05 10:02:23.815894 [ENC] Segment 1203 has unexpected duration: inputs=1203 expected=0.9009 actual=1.001 expected_pts=1246.096289-1246.963822 actual_pts=1246.117622-1247.085256
2020/06/05 10:02:25.815546 [ENC] Segment 1205 has unexpected duration: inputs=1205 expected=0.934267 actual=1.001 expected_pts=1248.865722-1249.766622 actual_pts=1248.887056-1249.854689
2020/06/05 10:02:34.914118 [ENC] Segment 1214 has unexpected duration: inputs=1214 expected=0.934267 actual=1.001 expected_pts=1258.041556-1258.942456 actual_pts=1258.062889-1259.030522
2020/06/05 10:02:39.338114 [ENC] Segment 1218 has unexpected duration: inputs=1218 expected=0.934267 actual=1.001 expected_pts=1262.646156-1263.547056 actual_pts=1262.667489-1263.635122
2020/06/05 10:02:45.215020 [ENC] Segment 1222 has unexpected duration: inputs=1222 expected=0.934267 actual=1.001 expected_pts=1267.284122-1268.185022 actual_pts=1267.305456-1268.273089
2020/06/05 10:02:46.926043 [ENC] Segment 1224 has unexpected duration: inputs=1224 expected=0.934267 actual=1.001 expected_pts=1270.053556-1270.954456 actual_pts=1270.074889-1271.042522
2020/06/05 10:02:54.714593 [ENC] Segment 1231 has unexpected duration: inputs=1231 expected=0.934267 actual=1.001 expected_pts=1277.561056-1278.461956 actual_pts=1277.582389-1278.550022
2020/06/05 10:03:01.413973 [ENC] Segment 1237 has unexpected duration: inputs=1237 expected=0.934267 actual=1.001 expected_pts=1284.501322-1285.402222 actual_pts=1284.522656-1285.490289
2020/06/05 10:03:04.940851 [ENC] Segment 1240 has unexpected duration: inputs=1240 expected=0.934267 actual=1.001 expected_pts=1288.271756-1289.172656 actual_pts=1288.293089-1289.260722
2020/06/05 10:03:10.416497 [ENC] Segment 1244 has unexpected duration: inputs=1244 expected=0.934267 actual=1.001 expected_pts=1293.643789-1294.544689 actual_pts=1293.665122-1294.632756
2020/06/05 10:03:16.222875 [ENC] Segment 1249 has unexpected duration: inputs=1249 expected=0.934267 actual=1.001 expected_pts=1299.349489-1300.250389 actual_pts=1299.370822-1300.338456
2020/06/05 10:03:16.678500 http: TLS handshake error from 38.107.148.216:29946: EOF
Can you click Settings > Submit Diagnostics in the app after it happens next time?