Tuner not available on certain networks

On certain channels, mainly Scripps networks (Cooking, Science, Food) I get a "Tuner not available" error very frequently. Sometimes just trying the channel several times actually resolves it, which is why I am wondering if it is a provider login issue with DirecTV credentials. Anyone else see something similar?

From which client device?

ATV4k and running the DVR on a Mac. After I disabled my VPN it did not seem to hit this issue any longer, which seems strange since its just on my home network...

If you're using TVE those streams come from the internet and a VPN will cause issues.

1 Like

I am getting Tuner Not Responding on Food, HGTV, DIY, Cooking. This starting late Monday evening (8/19/20). I am using version 2019.08.19.0124.

Hewlett-Packard HP G50 Notebook PC
Linux Linuxmint
19.1 (kernel: 4.15.0-20-generic)

Removed Philo source and added back in. Food, HGTV, DIY, Cooking are working again.

Please check the DVR web UI Log tab and post the errors shown these for those channels.

2019/08/20 08:05:18 [TNR] Closed connection to TVE-FRONTIER for ch6952 HSN2
2019/08/20 08:05:29 [ERR] Could not start stream for TVE-FRONTIER ch6104 HGTV: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: ].
2019/08/20 08:05:29 [ERR] Could not start stream for TVE-Philo ch6104 HGTV: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: ].
2019/08/20 08:06:54 [ERR] Could not start stream for TVE-FRONTIER ch6104 HGTV: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: ].
2019/08/20 08:06:54 [ERR] Could not start stream for TVE-Philo ch6104 HGTV: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: ].
2019/08/20 08:07:12 [ERR] Could not start stream for TVE-FRONTIER ch6102 FOOD: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: ].
2019/08/20 08:07:12 [ERR] Could not start stream for TVE-Philo ch6102 FOOD: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: ].

I am having the same problem with the same streams on Philo.