Having issues the past couple of days where channels will state “Tuner Not Available”. I can load Plex live tv and it will detect and start with no issues. I reset my tuner by pulling the power and Channels will find my Tuner again and work. Any idea what could be causing this to happen lately? Thanks!
Edit: Just realized it’s only detecting 27 of my Channels in Plex and those will also work in the DVR. Maybe this is an issue with the tuner but wondering if you’ve heard of this issue.
Tuner not available can mean the signal is bad and the HDHR can’t tune into the channel.
If you are on the latest firmware (current firmware handles this much better), then it Could be two other separate issues: …
If on a Prime, go to the URL http://IPOFTUNER//lineup.html?show=all
Channels that are crossed out on the list (if any) are ones that either you are not subscribed to or the cablecard is not activated correctly (or the correct lineup is not assigned to it; if you believe you are subscribed to the channels, call your cable co.).
Channels that say “DRM” on the far right are protected and cannot be viewed in Channels or Plex. Those channels require WMC, DTCP-IP, the old SD Green Android app (no longer available and does not work on latest android) or Xbox One/Win10 (currently for live only; and very specific hardware requirements on win10)
Also, Plex does not fully adhere to the tuner sharing methods used by other software that follow the SD APIs for tuner sharing that allows them coexist with each other. Plex allocates the tuners upon initial scheduling and grabs all the tuners that the device[*] has available for its own use; initially it was only able to use one device (may have changed in the latest version update… not sire). This may make plex use “incompatible” with Channels or other software that use and require the tuner sharing API from SD unless certain measures are taken.
[* in this example, a connect device has 2 tuners, a prime has 3 tuners]
It’s a prime, all tuners were free and I went through originally and added the channels I wanted to keep in the lineup. As soon as I pull the plug it works again. I’ll get with SiliconDust if I keep seeing it. I had this a while back too but it stopped after a firmware update. There was a firmware update when I logged onto the PC config app maybe it will help? Channels is still the best. Don’t remember life without it. 