TVE Channel - 6765 - CBS Sports HQ Not Working

Channels DVR Server TV Everywhere
#1

I am getting the following error in the log:

2021/03/23 09:40:50.626205 [ERR] Failed to start stream for ch6765: TVE: Post "https://pubads.g.doubleclick.net/ssai/event/9Lq0ERvoSR-z9AwvFS-xYA/streams": dial tcp: lookup pubads.g.doubleclick.net: no such host
2021/03/23 09:40:50.669350 [HLS] Couldn't generate stream playlist for ch6765-dANY-ip--1: TVE: Post "https://pubads.g.doubleclick.net/ssai/event/9Lq0ERvoSR-z9AwvFS-xYA/streams": dial tcp: lookup pubads.g.doubleclick.net: no such host
2021/03/23 09:40:50.669915 [HLS] Stopping transcoder session ch6765-dANY-ip--1

I have checked the source and rescanned the channel and there are no errors there.
I check the live feed on a web browser, CBS Live Sports HQ and that is working.

Other things to try?

#2

Looks like they might be trying to insert pre-roll ads? Do you have any ad-blocking software, or alternative DNS servers?

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#3

No alternative DNS settings on my server or router. I tried disabling the eero Ad Blocking feature. But I still get the same results.

#4

And if you watch from the website, does it show a pre-roll ad?

#5

I’ll try when I get home. On my mobile phone and the website is not playing live video either.

#6

No pre-roll add. There is a loading screen which has a logo, but not an ad. Then video loads just fine from a web browser, safari.

Channels still gets the same error trying to load.

#7

This is a DNS issue. Check and/or change your DNS servers.

#8

So it appears that the Eero router has a service, Ad Blocking. I thought I tried with it turned off. Anyways, disabling that fixed the issue.

with Eero add service on, DNS reading where:

 nslookup pubads.g.doubleclick.net
Server:		192.168.7.1
Address:	192.168.7.1#53

Non-authoritative answer:
pubads.g.doubleclick.net
	origin = dns1.dnsfilter.com
	mail addr = dadmin.dnsfilter.com
	serial = 1
	refresh = 30
	retry = 30
	expire = 30
	minimum = 30

With the service off there are:

 nslookup pubads.g.doubleclick.net
Server:		192.168.7.1
Address:	192.168.7.1#53

Non-authoritative answer:
pubads.g.doubleclick.net	canonical name = partnerad.l.doubleclick.net.
Name:	partnerad.l.doubleclick.net
Address: 172.217.6.226
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