TVE Connection Issue

Channels Apple TV
#1

Starting yesterday, several TVE channels won't tune in. I can't connect with Apple TV or via browser. When I rescan all of the channels in the server, they all appear as available, but I can't actually see the shows. On the TV I get a URL and in the browser it just attempts to reconnect over and over.

My testing currently shows it's mostly TBS and TNT. Anyone else seeing this? This is what appears in my log -

2021/01/10 12:33:08.959771 [HLS] Couldn't generate stream playlist for ch6035-dANY-ip192.168.100.110: TVE: get: https://tve-live-lln.warnermediacdn.com/hls/live/572088-b/tnteast/noslate/VIDEO_3_1928000.m3u8: 404 Not Found

#2

I would recommend upgrading to the latest prerelease if you haven’t already.

1 Like
#3

Thank you, but I've updated my app and server. No change.

Update : I've tested all of my TVE favorites. Only the two TBS and two TNT won't come in. I've not had this problem until this past week. Stumped.

1 Like
#4

What version number on your server?

#6

2020.12.10.1836

#7

That’s the latest full release. Click the drop down next to the version and go to the latest prerelease and see if it works.

#8

Yes, that seems to have fixed it. Thanks.

1 Like
#9

I guess it wasn't a permanent fix. I'm getting the 403 error on a bunch of my TVE again. I'm up to date on all of my apps, including the pre-release on the DVR.

I assume it's something on the TVE end, but it IS frustrating. Seems to happen mostly when there is something I'm trying to record. :slight_smile:

#10

I’m getting an error adding tve, not sure if it’s related.

#11

Well, now it's JUST HGTV that won't come in. My other problematic TVE channels are working again.

#12

And it's down again. Couldn't access about 8 channels with an error "Cable Provider Authentication Failed". I rebooted everything and rescanned, but same problem. I then removed the TVE from the DVR and upon trying to add it back, my login is failing, although I can log into the Xfinity website with no problem.

So now I don't have ANY channels. Very flaky service.

Edit: I logged into Xfinity.com and changed my password, etc. Still unable to add TVE

2021/03/20 14:48:13.014757 [TVE] action=auth mvpd=Comcast_SSO requestor=nbcentertainment
2021/03/20 14:48:13.328615 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME
2021/03/20 14:48:13.330368 [TVE] action=mock
2021/03/20 14:48:13.330907 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/03/20 14:48:13.331879 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/03/20 14:48:13.667697 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize
2021/03/20 14:48:13.948850 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login
2021/03/20 14:48:13.948915 [TVE] action=auth_domain domain=login.xfinity.com
2021/03/20 14:48:14.555698 [TVE] action=wait_for_page
2021/03/20 14:48:20.949881 [TVE] action=page_ready
2021/03/20 14:48:20.950077 [TVE] action=wait_for_page done=true reason=page_ready
2021/03/20 14:48:20.950149 [TVE] action=fill_form u=@*.com
2021/03/20 14:48:21.165726 [TVE] action=request type=Document method=POST url=https://login.xfinity.com/login
2021/03/20 14:48:21.167410 [TVE] action=wait_for_auth
2021/03/20 14:48:27.733110 [TVE] action=page_ready
2021/03/20 14:48:33.204609 [TVE] action=auth_timed_out
2021/03/20 14:48:33.204771 [TVE] action=screenshot
2021/03/20 14:48:33.574822 [TVE] action=screenshot size=47008
2021/03/20 14:48:33.575532 [TVE] action=capture_html
2021/03/20 14:48:33.579433 [TVE] action=capture_html size=30200
2021/03/20 14:48:33.608006 [TVE] Auth failed for Comcast_SSO: Cable provider authentication failed