TVE - Discovery networks not tuning?

Works perfectly fine through the browser using https://www.sciencechannel.com/

Your chrome version is out of date as shown on the Troubleshooting page.

Ok I’ve got that problem fix and all but the Science Channel works. I’m getting “ no login form found" when I rescan. I am able to watch it through my browser though.

I am on
2021.08.14.0315

And even with older versions the last week or so that I have been watching or recording anything on Discovery networks, have not had any issues....other than what has been a quirk of those channels since forever, where the sometimes the commercial breaks cause the dvr to stop, and the buffer to continue, and have to back out and relaunch the stream. or , the hold screen "commercial break in progress" thing randomly stays up to long, or the "not available for streaming" hold screen radomly comes up for 5 secs then goes away.

Help with DVR Diagnostic Log da4ac12d-e251-41f4-bc96-01e2bcf94602

Here’s my latest log. Still can’t get Science Channel working. Rebooted my Synology and rescanned all channels. Not sure why it keeps showing "no login form found" Science Channel is one of my favorite channels to watch.

Is there anything on the Synology I can do to fix this or troubleshoot? The Synology doesn’t have a browser to test within it. Maybe uninstall and reinstall Channels on it? If I do this is there a way to keep my scheduled recordings in tact?

Thanks for any help anyone can suggest.

Have you tried 2021.08.15.1846

I'm getting Science with it on a Synology. Was in a docker container and I just migrated it to the Channels Synology package for DSM 7.0 today.

Yes I am using 2021.08.15.1846 and the latest DSM 7. Science Channel is the only one I’m having problems with at this moment.

Hello, just updated to pre-release 2021.08.15.1846. All appear to be working(Philo). Quick viewing of channels I'm seeing normal commercials playing(as expected since you went back to the original streams), except for Science Channel(not changed from previous pre-releases) as expected. I'll note anything as the family watches. I asked them to let me know if they notice anything.

@tmm1, want to send thanks for how quick you are trying to fix, considering how many different networks make these changes at random times. Thanks!

1 Like

I'm sure you'll be happy to hear you're not alone.
Even though I got Science to authenticate and scan yesterday, today it won't stream.
This repeats 8 times everytime I try to watch Science.

2021/08/16 09:52:40.302430 [TVE] action=science_stream status=403 Forbidden data={
  "errors" : [ {
    "status" : "403",
    "code" : "access.denied.by.partner",
    "id" : "SUCyl3xK0u",
    "detail" : "Not permitted to watch channel",
    "meta" : {
      "externalFreetextErrorMessage" : "User not authorized"
    }
  } ]
}
2021/08/16 09:52:40.351779 [ERR] Failed to start stream for ch6110: TVE: invalid response
2021/08/16 09:52:40.390651 [HLS] Couldn't generate stream playlist for ch6110-dANY-ip192.168.1.8: TVE: invalid response
2021/08/16 09:52:40.390842 [HLS] Stopping transcoder session ch6110-dANY-ip192.168.1.8

In case diagnostics might help, submitted 12f02911-0b46-4c92-988a-314fe952389e

Trying to rescan the channel reults in error context canceled.
Second rescan results in same error.
Third rescan results in "no login form found".
tve_error_screenshot.png


Diagnostic logs bdd1d402-19f0-409c-a6f8-bfa38d3b1f86

Same here with DirecTV. I’m hoping my sister will let me try her COX account not that I think it’ll help if your using something than DirecTV and experiencing the same results.

It’s gotta be the Synology DSM 7 but, no clue how to fix it or test it on a browser dive there isn’t one available to install.

Just upgraded to 2021.08.16.1814 but still getting "no login form found" when rescanning Science channel.

Logs are 66864cd4-b8f6-4f1e-a571-526096c39716 .

Same issue. All the rest are fixed which is a good sign.

347b54ef-a0a7-4ea4-a56c-fb40fb8da378

Is anyone able to watch Science channel live on Channels DVR?
If so, who is your Provider, what version of Channels DVR and what are you running Channels DVR on?

I was able to until it stopped working for me yesterday.
FAILS Xfinity, 2021.08.17.2256, Docker Container on Synology
FAILS Xfinity, 2021.08.17.2256, Channels Synology.pkg for DSM 7.0

Are you seeing the same provider not found screenshot now?

Yes. 2021.08.16.2350 with DirecTV credentials.

Nope. Getting context canceled on the latest prerelease.
[TVE] action=click_interstitial
[TVE] action=tvejs msg="scienceSelect: path=/login-affiliates"
[TVE] action=wait_for_interstitial
[TVE] action=tvejs msg="scienceSelect: missing affiliate"
[TVE] action=wait_for_interstitial err=timeout

Hold on, just scanned again and got "no login form found", let me see...
Yep, Provider not found still

I did verify yesterday and could do it again if you need, but I was able to login using my Provider credentials with both Firefox and MS EDGE latest releases to https://www.sciencechannel.com/live-now

Clicking the On Now video or Link TV Provider goes to https://auth.sciencechannel.com/login-affiliates?returnUrl=https://www.sciencechannel.com/live-now&hostUrl=us1-prod-direct.sciencechannel.com

What are you running Channels DVR in?

$ podman --version
podman version 3.2.3
$ uname -a
Linux bragi.host.tld 5.13.9-100.fc33.x86_64 #1 SMP Mon Aug 9 12:04:50 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

Do you need more?

Ahh, container then.