TVE Freezing or Reverting Back to Guide

#1

Hi,

I am getting the following error after a TVE channel freezes or reverts back to guide when watching live TV.

021/12/30 16:24:28.445042 [ERR] Error during stream TVE-ATT ch6140 ESPN1: Failed to download file: https://x-live-espn-stgec.uplynk.com/auso/slices/f8a/d09b16c953aa40c98dd8c513526aca5a/f8adb5a534db4519883849d2f47fb6a7/F00000FFE.ts?pbs=8c63e8785730438ebed835d2d1db60ac&_jt=l&euid=SEC_VDMS&chid=d0695f6fa2f143eb95c7a41d96d581c4&cloud=aws&ptid=ESPN_tvOS_VDMS&cdn=eci&si=0&d=2.048: Couldn't open cache file: open G:\DVR\Streaming\channels-cache-1809698814\2176-46a5cbdb7e5296f24fffd9fb1f62bb0d238cd2b31060b3a3dbbbc9a0dc525b4a: *A device which does not exist was specified.
2021/12/30 16:24:28.445567 [TNR] Closed connection to TVE-ATT for ch6140 ESPN1

Does "A device which does not exist was specified." mean that my external HD is loosing connection to the PC or is this something else?

Channels ( Version: 2021.12.30.0125) is setup on a Windows 10 PC dedicated to Channels and Plex. I have a USB 3 HD dedicated to Channels for everything. TVE is through Uverse and Hulu.

#2

Yea something weird is going on with your G drive.

What kind of drive is it? Does it have its own power supply?

#3

Thanks for the quick response.

Its an external Samsung T5 1TB SSD. I have it plugged into the back of the computer directly, no hub.

I submitted the log file incase there might be something else helpful: 3699b650-e344-4bcd-8b05-4afe6e65caa6

#4

You could try this: Resolved: A Device Which Does Not Exist Was Specified