Long time user of TVE with directv stream and appleTV. Lately I've experienced issues on several channels.
Error message:
Media could not be loaded server or network failed on format not supported
Lifetime
Sundance
IFC
Own
A couple of things to try:
Run the troubleshooter on the webui and ensure all are green.
Download the latest pre-release then rescan the individual channels in the sources menu.
I’m running DirectvStream and those channels are currently working.
this is the only red ! I have in troubleshooting:
V Everywhere
! Chrome installation is corrupted. Please re-install Chrome.
My Chrome is up to date
Did it give you a link to reinstall or fix?
What's your DVR server running on?
I deleted Chrome and reinstalled. On troubleshoot I have all green check marks. Sundance and IFC still same error message.
Server running on imac
Did you rescan the individual channels.
Sources>DirectvStream>Manage>Scan (@upper right top)
Then go scan individually.
yes I scanned all and just the channels, I'm down to just to networks getting errors
So Sundance, IFC, etc are now working.
1 Like
no still not working
What is the exact error message and where are you seeing it?
It’s listed on my first post above
Are you sure it's not this EXACT error message?
https://community.getchannels.com/search?q=the%20media%20could%20not%20be%20loaded,%20either%20because%20the%20server%20or%20network%20failed%20or%20because%20the%20format%20is%20not%20supported%20order:latest
and where do you see this error msg (browser player, client player, dvr log, etc.)?
Do those channels play from the DVR web UI player using a non-chromium browser like Safari or Firefox (not Brave, Chrome or Edge)?
What does the DVR log show when you try playing those channels?