TVE: Missing Guide Data

Channels DVR Server TV Everywhere
#1

Hello,

Missing the channel data for NBC (screenshot attached). The channel is there, but no data.

I'm using the pre-release code and have tried rescanning a number of times.

Screen Shot 2021-09-15 at 5.49.31 PM
Screen Shot 2021-09-15 at 5.49.31 PM1346×303 59.9 KB

I also saw this in the log.

Screen Shot 2021-09-15 at 5.59.07 PM
Screen Shot 2021-09-15 at 5.59.07 PM1346×495 240 KB

#2

If you edit the lineup does the NBC mapping look correct?

#3

Is Chrome up to date? From your log screenshot, Chrome 76 sounds outdated. Is there an "Update Chrome" button shown on the DVR Web UI's Support > Troubleshooting page?

#4

I did that after the screenshot, all up to date.Thanks

#5

How do I do the "edit" you mentioned?

#6

What is the callsign?

#7

It is KINGTV, Seattle. Is that what you mean?

#8

Click the gear next to your TVE source, click the Rescan Channels option and see what it shows next to the NBC logo

#9

I did that earlier with no luck. By I just did again and it worked. Thanks ever so much.

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