TVE problem, Chrome failed to load?

I've been missing half of my TVE-Xfinity channels lately so I rescanned channels with no help, then I removed the Xfinity provider and now can't add it back. That's when I get the Chrome failed to load error.
I've logged into Xfinity Stream with no trouble, so its not a password issue.
I've tried both full release and pre prelease versions too.
I'm running my server on Windows 10.
Any help is appreciated!

2024/03/19 13:39:30.481763 [TVE] Auth starting for Comcast_SSO as j*******[email protected]
2024/03/19 13:39:30.698111 [TVE] action=auth mvpd=Comcast_SSO requestor=HGTV
2024/03/19 13:39:30.814606 [TVE] Auth failed for Comcast_SSO: chrome failed to start:
2024/03/19 13:41:40.661306 [TRS] DNS: OK: Resolved host via system DNS
2024/03/19 13:41:40.661306 [TRS]     DBG: Provider: "Comcast Cable Communications, LLC" (CCCS) from 69.252.230.195
2024/03/19 13:41:40.942247 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2024/03/19 13:41:41.258993 [TRS] Local Time: OK: Local clock is accurate
2024/03/19 13:41:41.259459 [TRS] TV Everywhere: ERROR: Chrome installation is corrupted. Please re-install Chrome.
2024/03/19 13:41:41.283180 [TRS] TV Everywhere DNS: OK: Resolved TVE authenticator via system DNS
2024/03/19 13:41:41.308170 [TRS] ad-dns: Resolved adservice.google.com: 142.250.81.226
2024/03/19 13:41:41.324106 [TRS] ad-dns: Resolved googleads.g.doubleclick.net: 142.250.65.226
2024/03/19 13:41:41.340024 [TRS] ad-dns: Resolved assets.adobedtm.com: 104.91.60.237
2024/03/19 13:41:41.360102 [TRS] ad-dns: Resolved d.adroll.com: 3.233.181.59, 54.146.169.38
2024/03/19 13:41:41.384841 [TRS] ad-dns: Resolved bat.bing.com: 13.107.21.200, 204.79.197.200
2024/03/19 13:41:41.411018 [TRS] ad-dns: Resolved pubads.g.doubleclick.net: 142.250.176.194
2024/03/19 13:41:41.427275 [TRS] ad-dns: Resolved edge.api.brightcove.com: 151.101.2.27, 151.101.66.27, 151.101.130.27, 151.101.194.27
2024/03/19 13:41:41.443795 [TRS] ad-dns: Resolved medium.ngtv.io: 23.192.111.232
2024/03/19 13:41:41.443871 [TRS] DNS Ad Blocking: OK
2024/03/19 13:41:41.610493 [TRS] Guide Provider: OK: Connected to guide provider
2024/03/19 13:41:42.054813 [TRS] Device Lineups: OK: All devices have guide data mapped
2024/03/19 13:41:42.054813 [TRS] Operating System: OK
2024/03/19 13:41:42.378447 [TRS] Remote Access: OK: Successfully established external connection
2024/03/19 13:41:42.378447 [TRS] Recording Directory: OK
2024/03/19 13:41:42.594434 [TRS] Disk Permissions: OK
2024/03/19 13:41:42.594963 [TRS] Disk Space: OK: DVR directory 'L:\DVR' has 4.9T free
2024/03/19 13:41:42.793076 [TRS] DVR Version: OK: DVR is up to date
2024/03/19 13:41:42.793076 [TRS]             DBG: Version info: &{2024.02.11.0311 https://cdn.channelsdvr.net/dvr false}
2024/03/19 13:41:42.793076 [TRS] DVR Status: OK: DVR is enabled
2024/03/19 13:41:42.798977 [TRS] System Firewall: OK
2024/03/19 13:41:42.814655 [TRS] Third Party Firewall: OK
2024/03/19 13:41:42.814655 [TRS] Network Flow Control: OK
2024/03/19 13:41:42.934339 [TRS] Power Management: OK
2024/03/19 13:44:09.276527 [TRS] DNS: OK: Resolved host via system DNS
2024/03/19 13:44:09.276527 [TRS]     DBG: Provider: "Comcast Cable Communications, LLC" (CCCS) from 69.252.230.203
2024/03/19 13:44:09.520309 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2024/03/19 13:44:09.832837 [TRS] Local Time: OK: Local clock is accurate
2024/03/19 13:44:09.833042 [TRS] TV Everywhere: ERROR: Chrome installation is corrupted. Please re-install Chrome.
2024/03/19 13:44:09.853324 [TRS] TV Everywhere DNS: OK: Resolved TVE authenticator via system DNS
2024/03/19 13:44:09.854485 [TRS] ad-dns: Resolved adservice.google.com: 142.250.81.226
2024/03/19 13:44:09.854485 [TRS] ad-dns: Resolved googleads.g.doubleclick.net: 142.250.65.226
2024/03/19 13:44:09.879532 [TRS] ad-dns: Resolved assets.adobedtm.com: 104.91.60.237
2024/03/19 13:44:09.895513 [TRS] ad-dns: Resolved d.adroll.com: 54.84.61.12, 18.211.193.191
2024/03/19 13:44:09.920642 [TRS] ad-dns: Resolved bat.bing.com: 13.107.21.200, 204.79.197.200
2024/03/19 13:44:09.920709 [TRS] ad-dns: Resolved pubads.g.doubleclick.net: 142.250.176.194
2024/03/19 13:44:09.939380 [TRS] ad-dns: Resolved edge.api.brightcove.com: 151.101.194.27, 151.101.2.27, 151.101.66.27, 151.101.130.27
2024/03/19 13:44:09.959542 [TRS] ad-dns: Resolved medium.ngtv.io: 23.192.111.232
2024/03/19 13:44:09.959542 [TRS] DNS Ad Blocking: OK
2024/03/19 13:44:10.108633 [TRS] Guide Provider: OK: Connected to guide provider
2024/03/19 13:44:10.214795 [TRS] Device Lineups: OK: All devices have guide data mapped
2024/03/19 13:44:10.214795 [TRS] Operating System: OK
2024/03/19 13:44:10.496002 [TRS] Remote Access: OK: Successfully established external connection
2024/03/19 13:44:10.496002 [TRS] Recording Directory: OK
2024/03/19 13:44:10.496527 [TRS] Disk Permissions: OK
2024/03/19 13:44:10.497033 [TRS] Disk Space: OK: DVR directory 'L:\DVR' has 4.9T free
2024/03/19 13:44:10.701151 [TRS] DVR Version: OK: DVR is up to date
2024/03/19 13:44:10.701151 [TRS]             DBG: Version info: &{2024.02.11.0311 https://cdn.channelsdvr.net/dvr false}
2024/03/19 13:44:10.701151 [TRS] DVR Status: OK: DVR is enabled
2024/03/19 13:44:10.707063 [TRS] System Firewall: OK
2024/03/19 13:44:10.722487 [TRS] Third Party Firewall: OK
2024/03/19 13:44:10.722487 [TRS] Network Flow Control: OK
2024/03/19 13:44:10.836959 [TRS] Power Management: OK
2024/03/19 13:44:48.845034 [TRS] Internet Speed Test: server: [62462] 44.00km Hicksville, NY (United States) by Optimum Online
2024/03/19 13:44:48.845034 [TRS] Internet Speed Test: OK: Download: 231.93Mbps Upload: 23.64Mbps Latency: 12ms
2024/03/19 13:44:53.678236 [TRS] Disk IO: OK: Write: 272.3MB/s Read: 677.8MB/s
2024/03/19 13:44:53.678236 [TRS]         DBG: Wrote 838.3M
2024/03/19 13:44:53.980381 [TRS] DNS: OK: Resolved host via system DNS
2024/03/19 13:44:53.980381 [TRS]     DBG: Provider: "Comcast Cable Communications, LLC" (CCCS) from 69.252.230.211
2024/03/19 13:44:54.208011 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2024/03/19 13:44:54.512011 [TRS] Local Time: OK: Local clock is accurate
2024/03/19 13:44:54.512284 [TRS] TV Everywhere: ERROR: Chrome installation is corrupted. Please re-install Chrome.
2024/03/19 13:44:54.538408 [TRS] TV Everywhere DNS: OK: Resolved TVE authenticator via system DNS
2024/03/19 13:44:54.538408 [TRS] ad-dns: Resolved adservice.google.com: 142.250.81.226
2024/03/19 13:44:54.555898 [TRS] ad-dns: Resolved googleads.g.doubleclick.net: 142.250.65.162
2024/03/19 13:44:54.579263 [TRS] ad-dns: Resolved assets.adobedtm.com: 104.91.60.237
2024/03/19 13:44:54.606392 [TRS] ad-dns: Resolved d.adroll.com: 18.211.193.191, 54.84.61.12
2024/03/19 13:44:54.626595 [TRS] ad-dns: Resolved bat.bing.com: 13.107.21.200, 204.79.197.200
2024/03/19 13:44:54.650931 [TRS] ad-dns: Resolved pubads.g.doubleclick.net: 142.250.65.162
2024/03/19 13:44:54.669331 [TRS] ad-dns: Resolved edge.api.brightcove.com: 151.101.194.27, 151.101.2.27, 151.101.66.27, 151.101.130.27
2024/03/19 13:44:54.687386 [TRS] ad-dns: Resolved medium.ngtv.io: 23.192.111.232
2024/03/19 13:44:54.687386 [TRS] DNS Ad Blocking: OK
2024/03/19 13:44:54.859717 [TRS] Guide Provider: OK: Connected to guide provider
2024/03/19 13:44:54.916850 [TRS] Device Lineups: OK: All devices have guide data mapped
2024/03/19 13:44:54.916850 [TRS] Operating System: OK
2024/03/19 13:44:55.097374 [TRS] Remote Access: OK: Successfully established external connection
2024/03/19 13:44:55.097374 [TRS] Recording Directory: OK
2024/03/19 13:44:55.098411 [TRS] Disk Permissions: OK
2024/03/19 13:44:55.098411 [TRS] Disk Space: OK: DVR directory 'L:\DVR' has 4.9T free
2024/03/19 13:44:55.308137 [TRS] DVR Version: OK: DVR is up to date
2024/03/19 13:44:55.308137 [TRS]             DBG: Version info: &{2024.02.11.0311 https://cdn.channelsdvr.net/dvr false}
2024/03/19 13:44:55.308137 [TRS] DVR Status: OK: DVR is enabled
2024/03/19 13:44:55.313421 [TRS] System Firewall: OK
2024/03/19 13:44:55.327829 [TRS] Third Party Firewall: OK
2024/03/19 13:44:55.327829 [TRS] Network Flow Control: OK
2024/03/19 13:44:55.436289 [TRS] Power Management: OK

You need to follow these instructions

...And I failed to mention that I downloaded and reinstalled Chrome with the latest version. I also made it the default browser.

I’m getting this same message on the latest beta. 90% of my channels are gone except Viacom.

1 Like

Im having the same issues and im extremely annoyed.

Has anyone resolved this? I'm having the same problem and have reinstalled chrome with no success.

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