TVE Recording shows Interrupted and logs error Cancelling stream after 2m0s read timeout

Channels DVR Server TV Everywhere
#1

How much of this Season Finale did it miss recording?
2020/11/24 18:12:22.569309 [TNR] Cancelling stream TVE-Comcast_SSO ch6070 after 2m0s read timeout

Re-recording it from my HDHR Prime to see what the TVE recording missed and probably delete that TVE recording.

2020/11/24 17:59:00.010637 [DVR] Starting job 1606269540-32 Primal Survivor on ch=[6070]
2020/11/24 17:59:01.569919 [TVE] stream timestamps: ngc: start_at=2020-11-24T17:58:01-08:00 current_at=2020-11-24T17:58:22-08:00 end_at=2020-11-24T17:58:30-08:00
2020/11/24 17:59:01.570013 [TNR] Opened connection to TVE-Comcast_SSO for ch6070 NGC
2020/11/24 17:59:01.570388 [DVR] Recording for job 1606269540-32 from TVE-Comcast_SSO ch6070 into "TV/Primal Survivor/Primal Survivor S05E04 Masters of Fire 2020-11-24-1759.mpg" for 1h5m59.989119627s
2020/11/24 17:59:01.741315 [IDX] Generating video index for job 1606269540-32
2020/11/24 18:12:22.569309 [TNR] Cancelling stream TVE-Comcast_SSO ch6070 after 2m0s read timeout
2020/11/24 18:12:22.620484 [MTS] Statistics for "TV/Primal Survivor/Primal Survivor S05E04 Masters of Fire 2020-11-24-1759.mpg": skipped=0 unhandled_packets=0 discontinuity_detected=1 transport_errors=0 invalid_pts=0 invalid_dts=0 saw_pcr=false saw_pmt=true highest_pts=688.391644
2020/11/24 18:12:22.631309 [TNR] Closed connection to TVE-Comcast_SSO for ch6070 NGC
2020/11/24 18:12:22.632943 [DVR] Job 1606269540-32 Primal Survivor ended prematurely: 52m37.367074704s
2020/11/24 18:12:22.693505 [DVR] Starting job 1606269540-32 Primal Survivor on ch=[6070]
2020/11/24 18:12:24.132153 [TVE] stream timestamps: ngc: start_at=2020-11-24T18:11:24-08:00 current_at=2020-11-24T18:11:44-08:00 end_at=2020-11-24T18:11:52-08:00
2020/11/24 18:12:24.132268 [TNR] Opened connection to TVE-Comcast_SSO for ch6070 NGC
2020/11/24 18:12:24.132397 [DVR] Recording for job 1606269540-32 from TVE-Comcast_SSO ch6070 into "TV/Primal Survivor/Primal Survivor S05E04 Masters of Fire 2020-11-24-1759.mpg" for 52m37.306308714s
2020/11/24 19:05:01.511181 [MTS] Statistics for "TV/Primal Survivor/Primal Survivor S05E04 Masters of Fire 2020-11-24-1759.mpg": skipped=0 unhandled_packets=0 discontinuity_detected=33 transport_errors=0 invalid_pts=0 invalid_dts=0 saw_pcr=false saw_pmt=true highest_pts=3972.700222
2020/11/24 19:05:01.512307 [DVR] Finished job 1606269540-32 Primal Survivor
2020/11/24 19:05:01.742099 [DVR] Processing file-1803: TV/Primal Survivor/Primal Survivor S05E04 Masters of Fire 2020-11-24-1759.mpg
2020/11/24 19:05:03.220250 [IDX] Generating video index for file-1803: Primal Survivor S05E04 Masters of Fire 2020-11-24-1759.mpg
2020/11/24 19:06:04.817823 [IDX] Finished video index generation for file-1803 in 61s
#2

Well, looking at the logs you posted, it looks like you got 10 minutes. It started at 6. Then it was cancelled at 6:12 after 2 minutes with no data being received. Take those two minutes away, and you get 6:10 as the time when you stopped actually receiving data for the stream.

Edit: I see that the stream resurrected itself. So, if it ended at 7:05 as the logs indicate—and without further issue— then your recording was only missing the 2 minutes from 6:10–6:12. So, 63 minutes, roughly.

#3

True by the log data. ONLY missing 2 minutes is 2 minutes too much.
I'm re-recording it from my Prime and will see what was actually missed. If it was adverts (doubt it), so what.
The more I record from TVE, the less I want to rely on it while I still have my HDHR Prime.
Will probably make TVE priority for Live viewing and prioritize the PRIME for recording.

#4

Need diagnostics or the debug recording log to see what caused the disconnect

#5

Alreadt deleted the recording.

Looking at the timestamps in my video editor and comparing it with the good recording made later from cable using my Prime, I found it was missing 114 seconds. Last 29 seconds of the first show segment and first 85 seconds of the first commercial segment. Hence I deleted it and kept the good cable recording.