TVE Slow Tuning

Channels DVR Server Troubleshooting
#1

I recently migrated my Windows Channel instance to a Linux VM. During testing some tve channels were taking a long time to tune, such as FX or TNT while others were quick Discovery. I did test using my old windows instance and it seemed about the same, so I don't think it an issue with the migration.

is anyone else having these issues? On fx especially, I have been occasionally getting network unreachable when connecting to uplynk.

Below is a few entries from the log. TNT is slow FYI was faster:
2024/01/07 09:59:21.933129 [TVE] stream timestamps: tnt: start_at=2024-01-07T09:49:06-06:00 end_at=2024-01-07T09:59:00-06:00 live_delay=14.960128409s
2024/01/07 09:59:21.933191 [TNR] Opened connection to TVE-Hulu for ch6035 TNT
2024/01/07 09:59:29.511190 [SNR] Rewriter statistics for 192.168.1.43 (Family Room TV) for ch6035 TNT: discontinuity_detected=0 transport_errors=0 saw_pcr=true saw_pmt=true highest_pts=20.017967
2024/01/07 09:59:29.511230 [SNR] Buffer statistics for 192.168.1.43 (Family Room TV) for ch6035 TNT: buf=0% drop=0%
2024/01/07 09:59:29.511256 [SNR] Streaming statistics for 192.168.1.43 (Family Room TV) for ch6035 TNT: timeouts=0 segment_timeouts=0 playlist_timeouts=0
2024/01/07 09:59:29.588776 [TNR] Closed connection to TVE-Hulu for ch6035 TNT
2024/01/07 09:59:32.693245 [TVE] stream timestamps: fyi: start_at=2024-01-07T09:58:27-06:00 end_at=2024-01-07T09:59:21-06:00 live_delay=5.014244506s
2024/01/07 09:59:32.693327 [TNR] Opened connection to TVE-Hulu for ch6045 FYI
2024/01/07 09:59:40.400433 [SNR] Rewriter statistics for 192.168.1.43 (Family Room TV) for ch6045 FYI: discontinuity_detected=0 transport_errors=0 saw_pcr=true saw_pmt=true highest_pts=20.520500
2024/01/07 09:59:40.400504 [SNR] Buffer statistics for 192.168.1.43 (Family Room TV) for ch6045 FYI: buf=0% drop=0%
2024/01/07 09:59:40.400559 [SNR] Streaming statistics for 192.168.1.43 (Family Room TV) for ch6045 FYI: timeouts=0 segment_timeouts=0 playlist_timeouts=0
2024/01/07 09:59:40.522465 [TNR] Closed connection to TVE-Hulu for ch6045 FYI

#2

I occasionally run into the same problem. I think what's happening when you get the "Network Unreachable" error is the channel is trying to reauthenticate your TVE credentials. I usually only get that error on channels that I haven't watched in a couple of weeks.

Reauthenticating used to be relatively quick, maybe 30 seconds at worst, but now it takes around 4 mins. The next time you run across that error, set a 4 min timers then try the channel again and see if it doesn't come back.

The only solution I've found, so far, to prevent the error is to make sure to tune into all my favorite channels every couple of days or so.