I have several passes on Univision channels on Comcast/Xfinity's TVE and today they stopped working. Rescanning seems to have no affect. Is there a way to tell if Comcast has removed them from their TVE lineup?
So when I go to Xfinity Stream, I'm able to watch the channels fine. However, when I log into the univision website with my Xfinity credentials to watch there, once I click on "Watch Now" it tries to play and then I get an error saying, "We have a problem with your request. Please try again later."
Does this tell me anything?
It tells you that TVE is not working none of those Channels seem to be working. Has nothing to do with XFINITY Stream.
GET: https://tv.univision.com/service/publishpoint?aprid=univision&apridrss=univision&aptoken=%3CsignatureInfo%3EZ%2FynWtgJ3CxTHXIkPLdf%2BJ4gjzr7i90V46f7hEngt36icP%2BDb6iMhVXd%2B6%2BlV07TC%2FcSJgd4wdq2HnXp4Gb3GovoAAgTjm4hdRwQWFD7Fop4viCmmZRu3c%2FvM3AfSKZe1RgTcXKs0kgVbNvdBecqstN6iJaYQBdLXuPydTVZMCg%3D%3CsignatureInfo%3E%3CauthToken%3E%3CsessionGUID%3Ed1e8f9b799832982cc2f029f9e90c2bb%3C%2FsessionGUID%3E%3CrequestorID%3Eunivision%3C%2FrequestorID%3E%3CresourceID%3Eunivision%3C%2FresourceID%3E%3Cttl%3E420000%3C%2Fttl%3E%3CissueTime%3E2025-02-11+12%3A23%3A22+-0800%3C%2FissueTime%3E%3CmvpdId%3EComcast_SSO%3C%2FmvpdId%3E%3C%2FauthToken%3E&format=json&id=5&mvpd=Comcast_SSO&nt=5&type=channel: 404 Not Found: "<!DOCTYPE html><html lang=\"en\" data-critters-container><head>\n <meta char…static/config/es-web.json\",\"responseType\":\"json\"}}</script></body></html>"
I have DirecTV as my TVE provider and Univision channel 6300 is not working either for me:
2025/02/11 16:31:14.781423 [ERR] Could not start stream for ANY ch6300 UNIHD: TVE: login not supported
Same thing with Unimas and Galavision:
2025/02/11 16:35:51.304577 [ERR] Could not start stream for ANY ch6301 UNIMHD: TVE: login not supported
2025/02/11 16:36:14.218179 [ERR] Could not start stream for ANY ch6302 GALAVISIONEAST: TVE: login not supported
So Xfinity Stream and Xfinity TVE are completely different platforms? I guess my symptoms indicate that logging into univision with my Xfinity credentials is designed to play programs using TVE methodology. Could that be an indication of TVE being phased out by Xfinity in favor of Xfinity Stream? Can Channels work with Xfinity Stream?
On a side note - where can I see the right way to format a quote on this forum? I just highlighted the text I wanted to quote and a "quote" option showed up which I clicked on and that's what my reply started with. It looks like it didn't quite work.
One has nothing to do with the other XFNITY Stream is just a replacement for a Cable Box.
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The issue is not specific to Xfinity. See my message above.
I guess I'm confused. When I log into Xfinity from a browser, the way they present a guide and the ability to watch programming is on what they're calling Xfinity Stream, which I guess I had assumed was what TVE was. Apparently they are completely different methodologies.
This must indicate the problem is on Univision's end and any TVE provider will have trouble processing it until Univision gets it resolved. How are such things brought to the attention of those who can remedy it?
Correct, Xfinity Stream is not the same as TV Everywhere.
Xfinity Stream has direct streams from the networks. As @Edwin_Perez said, it's a replacement for a cable box.
TVE depends on 2 things:
- the networks must provide video streams on their websites
- TV providers must have agreements with the networks to allow their subscribers to use their TV provider credentials in order to authenticate on the websites
Xfinity Stream != TVE
Maybe the developers will eventually read this thread and they will see if they can do anything about it.
It is a Univision problem. Nothing the developers can do.
Using a browser, go to their live streaming website and Link your Provider.
Trying to play anything displays this error
in Spanish "Tenemos un problema con tu solicitud. Vuelve a intentarlo más tarde."
English translation "We have a problem with your request. Please try again later."
Here is how Channels TVE works Knowledge Base - About TV Everywhere
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If somebody is fluent in Spanish, they can contact Univision and ask them when the issue will be fixed. 
Well - I'm far from "fluent" in Spanish, but I have an annual membership with ViX and get by with my limited Español vocabulary in conjunction with translation utilities. I guess I will try and see if I can start a support ticket on Univision's play site. I might even be able to ask in English. Thanks.
I was unable to ask for help (Support only had an FAQ) on tv.univision.com, but when I went to univisionnow.com I got into a Support chat to mention it, but the support person in the chat referred me to my provider - which is not where the problem lies. When I looked into subscribing to UnivisionNOW, I was forwarded to tv.univision.com where it allows me to log in with my Comcast/Xfinity credentials. The only place were I could successfully play content from the Univision channels was on Xfinity Stream, which works great for all the Univision channels and up to 72 hours backward.
I'm quite certain the problem lies with Univision since I wasn't able to play anything on their site with my provider credentials and other providers don't seem to be working as usual either.
Univision channels (except 6323 TUDN) were removed.
Does this mean we won't be able to scan them in when Univision fixes the broken link?
If Comcast/Xfinity is still contracted with them why wouldn't they keep it on TVE?
If Univision fixes their live website, let the developers know and they might add the channels back.
Channels TVE works by logging in the Univision website and streaming it to Channels DVR.
If you can't stream it using a browser, Channels DVR can't either.
Has nothing to do with Xfinity. Xfinity just tells Univision you subscribe to the Univision channels.
I can still log into the Univision website just fine using my provider credentials. I was still getting correct Channels guide information that matches what is on the Univision website that I see after logging in, so there is still a convenience for me to see the guide data in the same place I see all my other guide information so I don't have to jump around to multiple guides. I suspect there is simply a broken link/manifest that will be fixed when the right technicians at Univision become aware of it. I just don't know how they become alerted to such an issue.
They're not going to add the channels back until Univision has them working.
If the guide data is in Channels, users would complain they can't watch it or record it.
If you want, just add an Custom m3u using the gracenote station id's for the channels you want to see guide data for. But when a pass picks one of those fake channels to record, it's on you, not the developers.
You would still have to "jump around" outside of Channels DVR to watch or record it.