Hello everyone,
When I went to tune into my Channels DVR this morning, it seems my accessible TVE channels went down from 114 to 84. I tried to update the provider by deleting FIOS and re-adding, but got the annexed error. Even after this message goes away, I only get the 80-something channels. Anyone know of a fix? I use Channels as a TVE hub, so this seriously injures my use case.
Thank you for any help!
I’m experiencing the same problem
I also just updated to the 9.24 build hoping that would fix it. Same problem
Glad to know it isn't just me. @tmm1 is great with these dumb little hiccups, so I am hoping he sees this!
Same here. I rescanned and am getting only half my stations.
Before this issue were you able to see all of your FIOS channels ? I don’t see the Redzone channel on the Channels app ? Any advice why ?
I was able to see all of my channels. It’s down to 81 from 173.
I have the same issues as @mike89and @Kalihusband. I have another provider login from Optimum and it works fine. It has to be a Fios issue, or Channels issue related to Fios TVE.
Just downloaded the latest update. Back up to 168/173 channels. I’ll have to go in and rescan the channels individually. But the update definitely worked.
How do you scan for channels individually ? Thanks
Open the source and choose the individual channels and rescan. Sometimes it takes a few tries to get it to work.
Which platform are you on? Windows?
Yes
I just downloaded the latest update and it let me add the account back, and is currently scanning channels.
I'm still seeing the the error from the first post when trying to add a Verizon TVE source.
it worked when I was previously logged into Verzion in the same incognito session. fails with the same error when I try to login in a fresh incognito session.
this is the log from the DVR: (User id scrubbed)
2020/09/26 16:00:43.462578 [TVE] Auth starting for Verizon as USERID
2020/09/26 16:00:43.462647 [TVE] action=auth mvpd=Verizon requestor=nbcentertainment
2020/09/26 16:00:43.589767 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Verizon&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2020/09/26 16:00:43.591346 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2020/09/26 16:00:43.768859 [TVE] action=request type=Document method=GET url=https://ssoauth.verizon.com/sso/VOLPortalLogin
2020/09/26 16:00:43.768875 [TVE] action=auth_domain domain=ssoauth.verizon.com
2020/09/26 16:00:44.812479 [TVE] action=wait_for_page
2020/09/26 16:00:44.946171 [TVE] action=request type=Document method=GET url=https://ssoauth.verizon.com/sso/choice/tvpHandler.jsp
2020/09/26 16:00:45.091169 [TVE] action=error_response type=Script error=net::ERR_NAME_NOT_RESOLVED
2020/09/26 16:00:45.151790 [TVE] action=error_response type=Script error=net::ERR_ABORTED
2020/09/26 16:00:45.157163 [TVE] action=error_response type=Script error=net::ERR_ABORTED
2020/09/26 16:00:45.553481 [TVE] action=request type=Document method=POST url=https://ssoauth.verizon.com/sso/logout/logout.jsp
2020/09/26 16:00:45.743881 [TVE] action=request type=Document method=GET url=https://ssoauth.verizon.com/sso/VOLPortalLogin
2020/09/26 16:00:45.830458 [TVE] action=error_response type=Script error=net::ERR_NAME_NOT_RESOLVED
2020/09/26 16:00:50.932406 [TVE] action=page_ready
2020/09/26 16:00:50.932435 [TVE] action=wait_for_page done=true reason=page_ready
2020/09/26 16:00:50.932446 [TVE] action=fill_form u=USERID
2020/09/26 16:00:50.934444 [TVE] action=screenshot
2020/09/26 16:00:50.985118 [TVE] action=screenshot size=33144
2020/09/26 16:00:50.985390 [TVE] action=capture_html
2020/09/26 16:00:50.987657 [TVE] action=capture_html size=30183
2020/09/26 16:00:50.987840 [TVE] action=script_error err=&runtime.ExceptionDetails{ExceptionID:1, Text:"Uncaught", LineNumber:5, ColumnNumber:5, ScriptID:"15", URL:"", StackTrace:(*runtime.StackTrace)(0xc000e8fc00), Exception:(*runtime.RemoteObject)(0xc000ec4ab0), ExecutionContextID:0} exp=&runtime.RemoteObject{Type:"string", Subtype:"", ClassName:"", Value:easyjson.RawMessage{0x22, 0x6e, 0x6f, 0x20, 0x6c, 0x6f, 0x67, 0x69, 0x6e, 0x20, 0x66, 0x6f, 0x72, 0x6d, 0x20, 0x66, 0x6f, 0x75, 0x6e, 0x64, 0x22}, UnserializableValue:"", Description:"", ObjectID:"", Preview:(*runtime.ObjectPreview)(nil), CustomPreview:(*runtime.CustomPreview)(nil)} exp_value="no login form found"
2020/09/26 16:00:51.001368 [TVE] Auth failed for Verizon: "no login form found"
maybe it is regional, As I'm in a different area than the account . I VPN'd to an area closer to the account and could login but not able to watch anything on NBC.
If I go to verizon.com and login, then hit nbc it all works.
You can try the new build in ~15min to see if there is any improvement