Video Plays For A Second Then Stops

Beta Community Android
#1

Having an issue where when I try to play back a recorded show (Magnum PI) it will start to play it, jump to the end and go back to the DVR interface. I tried resetting the watched status to unwatched and it still does the same.

Incidentally, this only happens on the client that I just happened to upgrade (v402271934). If I try to play it from the web or the other client (v402032239) it plays without issue.

I submitted diagnostics for client having the issue. Both clients are identical FireTV boxes.

#2

Turn OFF "automatic commercial skip" mode on your client, and try playing the file again.

#3

Not sure what happened. Everything seems to be working properly now and I didn't change anything.

#4

I'm experiencing the same issue on the Apple TV with one of my recordings. We're investigating what's going on.

#5

Looks like in my case, my Cable recording had some corruption at the very start. I was able to resolve it by running "Fix Video Timestamps" on the recording.

1 Like
#6

Had it happen again with a different program - over the air TV (Ghosts). Can confirm fix timestamps worked.

UPDATE: Maybe I spoke too soon, it played about half way thru, stopped and was back to the same issue. Ran fix timestamps again and seems to be working again.