Virtual Channel Guide Incorrect

[tjkraz]

I have a recurring issue where the program guide for several Virtual Channels is incorrect on Apple TV. If I force-close the Channels app and re-open, everything is fine. But within 24 hours, it falls out of sync again. The program guide will list "The Martian" but when I tune the channel, it's actually playing "Inception."

It happens on 5 or 6 specific Virtual Channels while others are consistently fine. The only common thread I see is that all of the troublesome channels are set to Random or Mini Marathon. The ones that work fine seem to be Season/Episode or Release Date order.

I'm running the latest pre-release, usually update 2-3 times per week. Seems like this has been an issue for at least a couple months now.

Appreciate any suggestions.

[tmm1]

Can you update to TestFlight beta and submit diagnostics from the app after the wrong tune happens

Make sure you don't have overlapping channel numbers on your virtual stations

[tjkraz]

Just submitted diagnostics. If you need any more details about that, let me know.

I started viewing with Channels tvOS beta this morning around 7am EDT. Checked several virtual channels and everything was in sync. By 10am, I tuned to some of the troublesome channels and they were out of sync. One interesting twist..after a couple minutes of navigating, it looks like the guide updated on its own and all of the virtual channels were back in sync. I’m 98% sure that I was viewing the correct time in the guide. This wasn’t just a case of me viewing older guide listings which differed from the live stream. But I’ll watch this closer next time and follow up.

[tjkraz]

I submitted diagnostics again last night when it happened. Just clicked on the link within the beta app. Let me know if you need me to do anything else to identify the time / purpose of the submission.

Before my initial post, I did confirm that there are no overlapping channel numbers. My PlutoTV channels end in 3xxx series and TVE channels start with 6xxx. Virtual channels are 5xxx. There are about 25 virtual channels in total.