Virtual Channel ignoring Smart Rule

Channels DVR Server
#1

I am trying to split up my library collection of The Simpsons to two different virtual channels. One that plays seasons 1-10 (golden years episodes) and the other that plays seasons 11 - 30whatever. I originally tried to just set a simple smart rule of "Season Number <= 10" but have since tried other limiters such as "Year <= 2000" and "Episode <= 226". In all instances, the correct episodes show up in the preview at the bottom of the page, but the virtual channel always continues playing seasons 11+ regardless.

I have tried "delete and recreate" for the guide database, deleting the virtual channel and recreating it, restarting the Channels DVR service, rebooting the server, and updating to the latest pre-release (2023.11.15.2139).

The easiest solution is if I could put a custom limit on the Virtual Channel instead of using a smart rule. But 50 is nowhere near enough.

1 Like
#2

Weird, have you tried refreshing the Virtual Channels? Find the Virtual Channels source in your Live TV sources and use the action to refresh them.

When editing a Virtual Channel, this should happen automatically though.

Have you also tried deleting and re-creating the channel with your rules?

#3

Hi. Yes I did try refreshing the virtual channels and deleting & recreating the channel, along with the other troubleshooting steps I mentioned.

#4

Please submit diagnostics from your Channels DVR Server web admin, we might be able to see something.

#5

Submitted: b76310be-000b-4cae-8b6c-00f6aa08c357

#6

Hi. Did you get a chance to look at the diags?

#7

I managed to fix this by deploying a new VM and installing a fresh copy of Channels DVR. Reinstalling on the same server didn't seem to help.

#8

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