Virtual channel occasionally empty

Channels DVR Server Troubleshooting
#1

Every once in a blue moon one (or more) of my virtual channels is suddenly "empty", as in nothing is scheduled or playing. If I try to play the channel, it just shows an endless progress spinner.

The On Now image is replaced with the channel logo:

Screen Shot 2022-02-17 at 9.28.07 AM

And the Guide is empty in the app:

Screen Shot 2022-02-17 at 9.28.49 AM
Screen Shot 2022-02-17 at 9.28.49 AM938×95 26.4 KB

...and on the web:

Screen Shot 2022-02-17 at 9.30.23 AM
Screen Shot 2022-02-17 at 9.30.23 AM1016×175 35 KB

When I check back later (not sure of exact duration since I usually forget about it, but definitely a matter of hours) the channel is populated and working again. This has been happening since virtual channels were released to stable, and is still happening now in 2022.02.09.0020. Anybody else seeing similar behavior?

#2

Yea, happened to me today. Is that channel by chance set to custom order? The one that it happened to me today is the only custom one and I am thinking it doesn’t reloop after the last episode. Waiting to confirm.

The only way to fix it was delete and recreate database. The other options did not work.

#3

Interesting, mine are all ordered by Season/Episode (except one is Random, and come to think of it I don't recall that one ever being empty). I've re-created the others in the past but it still seems to be happening.