Thanks @maddox just uploaded 3 vids
In your videos you are playing back different things from your virtual channels than you are from the library.
Please attempt to play back the same videos that are giving you trouble via virtual channels, from your library, as that is a 1:1 test.
The goal is to test if the exact same videos are loading the exact same way.
I can say though, that the video where you start the virtual channel from the guide, looks like the TV is mode switching, and that's why it's "lagging". The screen blanks out before coming back after the video has started, which is normal behavior for Content Matching on the Apple TV.
The movie you played from the library had no mode switching, so it played immediatly.
So maybe what you're experiencing is the mode switching on your TV from Content Matching.
Hey I’m aware of her mode switching and match content and I know it looks that way but that’s not it unless Apple did something on the update. Everything in my video was SDR in sdr mode. Like I said I’ve had everything working perfectly for years. It’s just slow now. I will upload a 1:1. But it’s only with virtual channels,
@maddox @tmm1 I’ve noticed that when I press on a Virtual Channel and then soft-tap the remote while it’s loading (I’m doing this to confirm it’s not a Match Content issue), it looks like it’s briefly pulling from one of my real channels that’s linked from YouTube TV. For example, The Daily Show will flash on screen for a second before moving on to the actual Virtual Channel. I uploaded a video.The example is on my Central Inteligence test
Also the Daily show with Trevor Noah is not even on right now. Its like its referencing an old episode or recording cause youll notice it says Up next: Saturday night Live. But i dont have that in my recordings
Somehow its trying to play this first every single time I play a virtual channel. It flashes first before moving on to channel. @tmm1 @maddox
you're just seeing the timeline in it's default state before rendering with what's currently playing. Here it is in the dev tools.
I don't think this has ever come up in like 10 years. I've certainly never seen this.
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If you try old TestFlight builds is there one where the behavior is different?
Do you have a build you recommend me using?
I went back to July 8 and it’s working much faster on that build
@tmm1
I still see the daily show popping up but it’s much more quicker basically back to normal I would say on that build
That's pretty far back, if you are able to put in the time to test different builds to see if you can find which build it starts on, that would go a long way in discovering what the issue might be.
Thanks for looking!
Sounds good will let you know!
Funny enough on build 7.19.153 is where I get issues.
7.8.2249 is the last time it works properly
Thanks guys!
7.8.24 is the fastest I would say by milliseconds
@maddox @tmm1 do you think this will have to be something resolved just on my side or is it more an wide update or something?
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Hey Guys just following up on this.
I was able to narrow it down to build 7.19.153 where the issue starts, with 7.8.2249 being the last version that worked properly. Unfortunately, that 7.8 build has now expired, so I can’t roll back to it anymore.
Do you think this is something that’ll likely be resolved in an upcoming update, or is there anything I could try on my end in the meantime?
Thanks again for checking into it!
Great!, we'll look into it soon.
Can you try the current App Store version and see if you have the same bad results?
Will do tonight. Thanks!!
Blazing fast! Thanks Guys!
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Sick! Thanks for bringing it up!
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