Visting gives 403


Wanting to reach my dvr from outside, I get a

403 Forbidden



What is the url in the browser bar when this error appears?


The url is

It looks like this in Safari:

and like this in Chrome (I have accepted the “bad” certificate dialog)


There appears to be a problem with our provider. We have reached out for a fix.

In the mean time, you can use either or


This just happened to me. The first link you provided worked to get me back in.


Same here, but your other link worked.


Also, it looks like my DVR software just updated to 2019.03.12.0544 (yesterday), so maybe that is part of it?




This should be fixed now.