Watching away from home not working

Watching away from home is no longer working for me. It had been fine until recently (the last couple of months).

I was trying use the app (Android Mobile and Android TV app) - it loads the guide and all recordings just fine, it's only when I attempt to play a recording or watch live tv, it just doesn't load the stream. The web app version (http://my.channelsdvr.net/ is still working though).

Is there anything I can do to troubleshoot this?

Its a round about solution but I've found using Tailscale to make a direct VPN connection is the most simple solution. Also works when bringing streaming sticks to hotels.

Yeah I have a VPN, and I kind of managed to get it working with the VPN - but it was a bit unreliable. This used to work though, so I'm wondering if something has changed.

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If Use HEVC for transcoding is checked on the gui settings page try unchecking it.

Ahh thank you, that appears to be it! I turned that off and now it's working again fine. Much appreciated.

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This setting should have a big, red letter, warning - USE AT OWN RISK!

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Everything under EXPERIMENTAL should be used at your own risk and after learning more about what the setting does.

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