Watching DVR on WIN10 locks up

Web interface still locking up.

2017/03/10 13:21:11 [HLS] Resuming transcoder (out: 11m59.358133s, view: 10m30s)…
2017/03/10 13:21:20 [HLS] Pausing transcoder (out: 13m42.6947s, view: 10m38s)…
2017/03/10 13:22:56 [HLS] Resuming transcoder (out: 13m42.6947s, view: 12m20s)…
2017/03/10 13:23:03 [HLS] Pausing transcoder (out: 15m21.7937s, view: 12m20s)…

Not sure what info you need.

A screenshot would help, along with the time stamp in the video where is stopped so I can compare to the logs.

will do, in the next lock up.

2017/03/10 15:18:35 [HLS] Starting transcoder for file-273 at 12m2s (encoder=libx264, resolution=, deinterlacer=blend, bitrate=10000)
[mpegts @ 0x7fea5c008000] Dropped corrupted packet (stream = 1)
[mpegts @ 0x7fea5c008000] Dropped corrupted packet (stream = 2)
[mpegts @ 0x7fea5c008000] Dropped corrupted packet (stream = 1)
2017/03/10 15:24:13 [HLS] Pausing transcoder (out: 21m4.1583s, view: 18m4s)...
2017/03/10 17:41:52 [HLS] Resuming transcoder (out: 21m4.1583s, view: 19m36s)...
2017/03/10 17:43:26 [HLS] Pausing transcoder (out: 23m38.662644s, view: 20m38s)...
2017/03/10 17:47:53 [HLS] Stopping transcoder session file-273 @ 23m38.662644s
2017/03/10 17:47:53 [HLS] Resuming transcoder (out: 23m38.662644s, view: 20m38s)...

2017/03/10 15:18:35 [HLS] Starting transcoder for file-273 at 12m2s (encoder=libx264, resolution=, deinterlacer=blend, bitrate=10000)
[mpegts @ 0x7fea5c008000] Dropped corrupted packet (stream = 1)
[mpegts @ 0x7fea5c008000] Dropped corrupted packet (stream = 2)
[mpegts @ 0x7fea5c008000] Dropped corrupted packet (stream = 1)
2017/03/10 15:24:13 [HLS] Pausing transcoder (out: 21m4.1583s, view: 18m4s)...
2017/03/10 17:41:52 [HLS] Resuming transcoder (out: 21m4.1583s, view: 19m36s)...
2017/03/10 17:43:26 [HLS] Pausing transcoder (out: 23m38.662644s, view: 20m38s)...
2017/03/10 17:47:53 [HLS] Stopping transcoder session file-273 @ 23m38.662644s
2017/03/10 17:47:53 [HLS] Resuming transcoder (out: 23m38.662644s, view: 20m38s)...
2017/03/10 17:49:17 [HLS] Starting transcoder for file-273 at 19m22s (encoder=libx264, resolution=, deinterlacer=blend, bitrate=10000)
[mpegts @ 0x7fb573008000] Dropped corrupted packet (stream = 1)
[mpegts @ 0x7fb573008000] Dropped corrupted packet (stream = 2)
[mpegts @ 0x7fb573008000] Dropped corrupted packet (stream = 1)
2017/03/10 17:55:04 [HLS] Pausing transcoder (out: 28m46.063511s, view: 25m46s)...
2017/03/10 17:55:16 [HLS] Stopping transcoder session file-273 @ 28m46.063511s
2017/03/10 17:55:16 [HLS] Resuming transcoder (out: 28m46.063511s, view: 25m46s)...
Uploading...

Thanks. Can you open the Chrome devtools console (click Ctrl+Shift+J and click on Console tab), then type:

Hls.DefaultConfig.debug = true

You can resize the console panel so its out of the way, but leave it open while you start watching again. When it locks up, there should be some messages in the console area. Copy/paste them.

More info on the devtools console with some screenshots is available on https://developers.google.com/web/tools/chrome-devtools/console/

Maybe even try it without typing the debug command first. There should be errors either way, and it might be easier to see them without all the extra log messages in debug mode.

event Object
bundle.js:36 jsonpipe connecting
bundle.js:36 jsonpipe connected
bundle.js:36 event Object
bundle.js:36 event Object
His.DefaultConfig.debug=true
VM207:1 Uncaught ReferenceError: His is not defined
at :1:1
(anonymous) @ VM207:1
Hls.DefaultConfig.debug=true
true
bundle.js:36 jsonpipe connecting
bundle.js:36 jsonpipe connected
bundle.js:36 event Object {Type: “hello”, Version: “2017.03.10.0234”}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194244802}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194246802}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194248805}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194250804}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194252803}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194254805}
bundle.js:36 event Object {Type: “files.updated”, Name: “272”, UpdatedAt: 1489194256805}
bundle.js:27 hls error Object {type: “mediaError”, parent: “main”, details: “bufferFullError”, fatal: false}
bundle.js:27 hls error Object {type: “mediaError”, parent: “main”, details: “bufferFullError”, fatal: false}
bundle.js:27 hls error Object {type: “mediaError”, parent: “main”, details: “bufferFullError”, fatal: false}
bundle.js:27 hls error Object {type: “mediaError”, details: “bufferAppendingError”, fatal: false}

Interesting. Can you try firefox and see if it happens there too?

channel01.csv (1.2 KB)

rename this "csv" file extension to "zip". I didn't know of a way to send you a zip.

Thanks. Next time you can email logs to [email protected] too

In the logs, I’m seeing the error that’s happening but I’m not seeing the debug messages.

Can you refresh Chrome, open the console again and paste the debug command. Then go open the video player and play. I think because you already had been using the video player the debug wasn’t taking effect.

When you’re ready to send me the log, right click in the console area and click Save As instead of copy/pasting.

Just loaded Firefox. I’ll go back to Chrome.

Back on Chrome:

Hls.DefaultConfig.debug = true
VM317:1 Uncaught ReferenceError: Hls is not defined
at :1:1

ls.DefaultConfig.debug = true
VM317:1 Uncaught ReferenceError: Hls is not defined
at :1:1
(anonymous) @ VM317:1
Navigated to http://dvr-aa.local.:8089/admin/settings
bundle.js:105 Uncaught Error: only one instance of babel-polyfill is allowed
at Object. (bundle.js:105)
at Object. (bundle.js:105)
at t (bundle.js:69)
at Object. (bundle.js:136)
at t (bundle.js:69)
at bundle.js:69
at bundle.js:69
(anonymous) @ bundle.js:105
(anonymous) @ bundle.js:105
t @ bundle.js:69
(anonymous) @ bundle.js:136
t @ bundle.js:69
(anonymous) @ bundle.js:69
(anonymous) @ bundle.js:69
bundle.js:36 jsonpipe connecting
bundle.js:36 jsonpipe connected
bundle.js:36 event Object {Type: “hello”, Version: “2017.03.10.0234”}
Hls.DefaultConfig.debug = true
true

New log file has been emailed.

Thanks, I received it.

Let me know if firefox works or not.

Should “Hls.DefaultConfig.debug = true” work on FireFox?

Hls.DefaultConfig.debug = true
ReferenceError: Hls is not defined [Learn More]
;Hls.DefaultConfig.debug = true
ReferenceError: Hls is not defined [Learn More]

It should, but only after the page has loaded.

Anyway you don’t need to worry about the logging on firefox, just see if it locks up or not.

Try also changing quality to 720p @ 4mbps and see if Chrome still locks up.

no lockups so far at 720p @ 4. Maybe my hardware can’t support 1020p.