Watching remotely on ipad/iphone

hi

don’t know what i’m doing wrong but have port forwarding set up on my router for 8089 can access the page and set programmes to record etc, but every time I try live tv (with whatever transcoder settings). It tells me “the media could not be loaded, either because the server or network failed or because the format is not supported”.

This can’t have anything to do with the fact that my synology doesn’t do hardware transcoding does it?

If you have an ARM based NAS then its not going to be powerful enough to transcode video.

Oh I think I misunderstood. I assumed the transcoding was happening in channels.

Excuse my ignorance but how come I can watch anything live or recorded, at home. On ipad or iPhone on channels. In that instance the process is all in the software?

In that case all you are doing is decoding the video on your iPhone/iPad. In order to watch remotely you need a NAS capable of trancoding the video into a smaller file that can be streamed outside of your local network, file size will depend on the upload speed you get from your provider. If you have a fiber connection or REALLY good cable upload speeds you may be able to stream remotely without transcoding.

By the way @tmm1, my cable upload speeds will soon be around 20Mbps and they are moving to H264 video, with suffiencient bandwidth will Channels direct play remote streams?

Right. Understood. Thanks

Yes.

Following the explanation that my NAS ain’t powerful enough to transcode I’ve decided to move dvr to Mac mini with external drive. Is it easy to access history on NAS (recording schedules etc) to put on Mac mini ?

Apologies if this has been asked before.

You can move your DVR folder from the NAS to the Mac. When you install the DVR on the Mac, pick that same folder and it will prompt you to restore your settings and passes from a backup.

Great thanks.