Thanks for responding. Below is my log. The word “guide” doesn’t show in the log. Also, I have restarted the NAS and the app, and even restored the NAS to factory settings and reinstalled the channels app with the same results. The channels app is the only thing installed on the NAS beyond the defaults.
2017/08/08 09:36:04 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/08 13:23:12 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/08 14:25:13 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/08 14:25:47 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/08 14:35:24 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 14:37:17 [SYS] Shutting down…
2017/08/08 14:37:17 [SYS] Bonjour service stopped.
2017/08/08 14:37:17 [DVR] Recording engine stopped.
2017/08/08 14:39:24 [SYS] Starting Channels DVR v2017.08.06.1637 (linux-armv7l) in /mnt/HD/HD_a2/Nas_Prog/ChannelsDVR/channels-dvr/data
2017/08/08 14:39:25 [HDR] Found 2 devices
2017/08/08 14:39:26 [SYS] Started HTTP Server
2017/08/08 14:39:27 [DVR] Recording engine started in /shares/esteensen
2017/08/08 14:39:27 [ERR] bonjour: no suitable IPv6 interface: listen udp6 [ff02::]:5353: socket: address family not supported by protocol
2017/08/08 14:39:27 [SYS] Bonjour service running for dvr-wdmycloudmirror.local. [192.168.1.174]
2017/08/08 14:39:27 [SYS] Created database snapshot: backup-20170808.143927
2017/08/08 14:39:27 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 14:39:37 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/08 14:39:51 [IDX] Pruned 0 expired groups from USA-MD65526-X in 1.91504ms.
2017/08/08 14:39:51 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/08 15:31:49 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/08 15:39:27 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 16:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 16:51:04 [TNR] Sharing existing connection to 1055B52B for ch11.1 (clients=2, len=0, transcode=none)
2017/08/08 16:51:40 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/08 16:52:36 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/08 16:52:46 [TNR] Opened connection to 1055B52B for ch13.1 [transcode=none]
2017/08/08 17:00:24 [TNR] Closed connection to 1055B52B for ch13.1
2017/08/08 17:00:36 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/08 17:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 18:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 19:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 20:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 21:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 22:39:28 [NAT] Successfully mapped port 8089 using upnp
2017/08/08 23:39:29 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 00:39:29 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 01:39:29 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 02:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 03:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 04:03:13 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/09 04:03:15 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/09 04:03:21 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/09 04:03:32 [TNR] Sharing existing connection to 1055B52B for ch11.1 (clients=2, len=0, transcode=none)
2017/08/09 04:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 05:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 06:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 07:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 08:39:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 09:36:03 [IDX] Pruned 0 expired groups from USA-MD65526-X in 1.80176ms.
2017/08/09 09:36:03 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/09 09:39:32 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 10:39:30 [SYS] Downloading new version v2017.08.09.1634
2017/08/09 10:39:32 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 10:39:50 [SYS] Update downloaded and verified successfully.
2017/08/09 11:39:32 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 12:39:32 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 12:57:08 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/09 12:59:50 [SYS] Shutting down for upgrade from v2017.08.06.1637 to v2017.08.09.1634
2017/08/09 12:59:50 [SYS] Bonjour service stopped.
2017/08/09 12:59:51 [DVR] Recording engine stopped.
2017/08/09 12:59:52 [SYS] Starting Channels DVR v2017.08.09.1634 (linux-armv7l) in /mnt/HD/HD_a2/Nas_Prog/ChannelsDVR/channels-dvr/data
2017/08/09 12:59:53 [HDR] Found 2 devices
2017/08/09 12:59:53 [SYS] Started HTTP Server
2017/08/09 12:59:54 [DVR] Recording engine started in /shares/esteensen
2017/08/09 12:59:54 [SYS] Bonjour service running for dvr-wdmycloudmirror.local. [192.168.1.174]
2017/08/09 12:59:54 [SYS] Created database snapshot: backup-20170809.125954
2017/08/09 12:59:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 13:00:04 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/09 13:00:17 [IDX] Pruned 0 expired groups from USA-MD65526-X in 2.3726ms.
2017/08/09 13:00:17 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/09 13:59:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 14:40:30 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/09 14:53:58 [SYS] Shutting down…
2017/08/09 14:53:58 [SYS] Bonjour service stopped.
2017/08/09 14:53:58 [DVR] Recording engine stopped.
2017/08/09 14:56:05 [SYS] Starting Channels DVR v2017.08.09.1634 (linux-armv7l) in /mnt/HD/HD_a2/Nas_Prog/ChannelsDVR/channels-dvr/data
2017/08/09 14:56:06 [HDR] Found 2 devices
2017/08/09 14:56:07 [SYS] Started HTTP Server
2017/08/09 14:56:07 [DVR] Recording engine started in /shares/esteensen
2017/08/09 14:56:07 [ERR] bonjour: no suitable IPv6 interface: listen udp6 [ff02::]:5353: socket: address family not supported by protocol
2017/08/09 14:56:07 [SYS] Bonjour service running for dvr-wdmycloudmirror.local. [192.168.1.174]
2017/08/09 14:56:07 [SYS] Created database snapshot: backup-20170809.145607
2017/08/09 14:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 14:56:17 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/09 14:56:29 [IDX] Pruned 0 expired groups from USA-MD65526-X in 4.09956ms.
2017/08/09 14:56:29 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/09 14:57:46 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/09 15:01:05 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=mobile]
2017/08/09 15:01:16 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/09 15:21:57 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/09 15:22:06 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/09 15:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 15:59:27 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/09 15:59:34 [TNR] Opened connection to 1055B52B for ch13.1 [transcode=none]
2017/08/09 16:16:31 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/09 16:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 17:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 17:56:12 [DVR] Cancelling stream 1055B52B ch26.1 after 3s read timeout
2017/08/09 17:56:12 [DVR] Cancelling stream 1055B52B ch13.1 after 3s read timeout
2017/08/09 17:56:12 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/09 17:56:12 [TNR] Closed connection to 1055B52B for ch13.1
2017/08/09 17:56:28 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/09 18:31:08 [TNR] Opened connection to 1055B52B for ch2.1 [transcode=none]
2017/08/09 18:31:22 [TNR] Closed connection to 1055B52B for ch2.1
2017/08/09 18:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 19:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 20:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 21:56:08 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 22:56:09 [NAT] Successfully mapped port 8089 using upnp
2017/08/09 23:56:09 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 00:56:09 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 01:56:13 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 02:56:14 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 03:56:14 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 04:27:02 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/10 04:27:12 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/10 04:56:19 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 05:56:19 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 06:56:19 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 07:19:51 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 07:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 08:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 09:54:03 [IDX] Pruned 0 expired groups from USA-MD65526-X in 1.935ms.
2017/08/10 09:54:03 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/10 09:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 10:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 11:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 12:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 13:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 14:29:49 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/10 14:56:20 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 14:56:30 [SYS] Created database snapshot: backup-20170810.145613
2017/08/10 15:31:18 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=mobile]
2017/08/10 15:31:40 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/10 15:31:40 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 15:31:42 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/10 15:31:42 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 15:31:59 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/10 15:32:24 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=mobile]
2017/08/10 15:33:52 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/10 15:33:52 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 15:34:07 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=mobile]
2017/08/10 15:42:11 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/10 15:42:11 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 15:56:25 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 16:01:02 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 16:06:05 [TNR] Opened connection to 1055B52B for ch4.1 [transcode=none]
2017/08/10 16:06:13 [TNR] Closed connection to 1055B52B for ch4.1
2017/08/10 16:07:52 [TNR] Opened connection to 1055B52B for ch4.1 [transcode=none]
2017/08/10 16:16:58 [TNR] Closed connection to 1055B52B for ch4.1
2017/08/10 16:17:09 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/10 16:17:12 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 16:31:21 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=mobile]
2017/08/10 16:35:57 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/10 16:35:57 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 16:48:47 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=mobile]
2017/08/10 16:53:43 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/10 16:56:25 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 16:57:03 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/10 16:57:03 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/10 17:01:32 [TNR] Sharing existing connection to 1055B52B for ch11.1 (clients=2, len=0, transcode=none)
2017/08/10 17:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 18:12:37 [TNR] Sharing existing connection to 1055B52B for ch11.1 (clients=3, len=0, transcode=none)
2017/08/10 18:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 19:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 20:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 21:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 22:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/10 23:56:26 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 00:56:27 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 01:56:27 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 02:56:30 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 03:56:30 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 04:56:31 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 05:56:35 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 06:30:07 [TNR] Sharing existing connection to 1055B52B for ch11.1 (clients=2, len=0, transcode=none)
2017/08/11 06:56:35 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 07:56:36 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 08:56:36 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 09:45:05 [IDX] Pruned 0 expired groups from USA-MD65526-X in 2.02956ms.
2017/08/11 09:45:05 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/11 09:56:36 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 10:56:26 [SYS] Downloading new version v2017.08.11.1703
2017/08/11 10:56:36 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 10:56:40 [SYS] Update downloaded and verified successfully.
2017/08/11 11:56:36 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 12:56:41 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 13:56:41 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 14:42:18 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/11 14:46:40 [SYS] Shutting down for upgrade from v2017.08.09.1634 to v2017.08.11.1703
2017/08/11 14:46:40 [SYS] Bonjour service stopped.
2017/08/11 14:46:40 [DVR] Recording engine stopped.
2017/08/11 14:46:42 [SYS] Starting Channels DVR v2017.08.11.1703 (linux-armv7l) in /mnt/HD/HD_a2/Nas_Prog/ChannelsDVR/channels-dvr/data
2017/08/11 14:46:43 [HDR] Found 2 devices
2017/08/11 14:46:43 [SYS] Started HTTP Server
2017/08/11 14:46:44 [DVR] Recording engine started in /shares/esteensen
2017/08/11 14:46:44 [SYS] Bonjour service running for dvr-wdmycloudmirror.local. [192.168.1.174]
2017/08/11 14:46:44 [SYS] Created database snapshot: backup-20170811.144644
2017/08/11 14:46:44 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 14:46:54 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/11 14:47:05 [IDX] Pruned 0 expired groups from USA-MD65526-X in 2.22036ms.
2017/08/11 14:47:05 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/11 15:02:13 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/11 15:46:44 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 16:26:22 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/11 16:26:29 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/11 16:28:43 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/11 16:29:00 [TNR] Opened connection to 1055B52B for ch4.1 [transcode=none]
2017/08/11 16:29:14 [TNR] Closed connection to 1055B52B for ch4.1
2017/08/11 16:29:33 [TNR] Opened connection to 1055B52B for ch9.1 [transcode=none]
2017/08/11 16:31:26 [TNR] Closed connection to 1055B52B for ch9.1
2017/08/11 16:31:33 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/11 16:46:44 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 17:23:20 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/11 17:24:51 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/11 17:28:27 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/11 17:28:35 [TNR] Opened connection to 1055B52B for ch26.1 [transcode=none]
2017/08/11 17:38:53 [TNR] Closed connection to 1055B52B for ch26.1
2017/08/11 17:46:44 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 18:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 19:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 20:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 21:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 22:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/11 23:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 00:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 01:46:45 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 02:46:49 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 03:46:49 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 03:53:28 [TNR] Opened connection to 1055B52B for ch11.1 [transcode=none]
2017/08/12 04:46:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 05:46:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 06:46:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 07:05:13 [DVR] Cancelling stream 1055B52B ch11.1 after 3s read timeout
2017/08/12 07:05:13 [TNR] Closed connection to 1055B52B for ch11.1
2017/08/12 07:46:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 08:46:54 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 09:03:34 [SYS] Shutting down…
2017/08/12 09:03:34 [SYS] Bonjour service stopped.
2017/08/12 09:03:35 [DVR] Recording engine stopped.
2017/08/12 09:04:01 [SYS] Starting Channels DVR v2017.08.11.1703 (linux-armv7l) in /mnt/HD/HD_a2/Nas_Prog/ChannelsDVR/channels-dvr/data
2017/08/12 09:04:02 [HDR] Found 2 devices
2017/08/12 09:04:02 [SYS] Started HTTP Server
2017/08/12 09:04:03 [DVR] Recording engine started in /shares/esteensen
2017/08/12 09:04:03 [SYS] Bonjour service running for dvr-wdmycloudmirror.local. [192.168.1.174]
2017/08/12 09:04:03 [SYS] Created database snapshot: backup-20170812.090403
2017/08/12 09:04:03 [NAT] Successfully mapped port 8089 using upnp
2017/08/12 09:04:13 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…
2017/08/12 09:04:24 [IDX] Pruned 0 expired groups from USA-MD65526-X in 1.9006ms.
2017/08/12 09:04:24 [DVR] No listings for USA-MD65526-X (0 airings, 0 groups); starting indexer…