WE TV channel issues

Channels DVR Server TV Everywhere
#22

Thanks, I see the problem in the logs. Working on a fix.

#23

Awesome. Thanks for the great work Aman.

#24

You need to look into Sundance TV also.
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#25

AMC Networks include:

  • AMC
  • BBC America
  • IFC
  • Sundance TV
  • We TV

Seems like the problem is across all of their properties.

#26

AMC, IFC and We TV are streaming normally on my DVR. Just Seems to be BBC A and Sundance TV. The others may have been fixed when We TV was having issues the other day.

#27

New build is up. But we found a better solution so another build is coming.

1 Like
#28

IFC channel issue is actually crashing my fire tv.
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#29

is it during commercial breaks?

for me Comedy Central is now doing the issue i had not to long ago where it "crashes" back to the top of the Guide page during commercial breaks

#30

The issue reported here originally is fixed, and the recent DVR logs look like they should.

If there's a new issue on the client side please open a a new thread. If there is a crash, please submit client side crash diagnostics.

#31

ok will do

#32

The channel wont event start for me

#33

Rather than start a new thread I found this one. I'm having these stuttering and sound issues on WE. Last Friday Love After Lockup (don't judge me) lost sound every couple of seconds. I didn't try watching it on the WE app or on Spectrum since I was watching from DVR, but confirmed this by trying playback on both my laptop in the browser and AndroidTV, same issue on both. Last night trying to watch it live, it would stutter as if it was just getting a few frames per second. I tried watching live on both the WE TV app and the Spectrum app and it played fine. Diagnostics submitted a262db01-de01-4b5e-99ac-0d5a86b9b4a9

#34

Both apps have different sources for their streams than what Channels uses. To compare apples-to-apples, you need to test on the network's website. Whether it works in the network's app, or in the Spectrum app, is completely irrelevant.

1 Like
#35

Well that solves it because on the website it's stutters too. Damn.

Thanks.

#36

yep stuttering was all ready for a law and order morning marathon.

#37

Email their support and let them know.