Weird sports recording from yesterday - help

Channels DVR Server Troubleshooting
#1

Hey folks,

I recorded the pats miami game yesterday. I was using ah4c . The tuning process worked flawlessly as far as i could tell. The game was 3.5hr and i had a 15 min pad before and 30min pad afterwards in the pass. I was watching the in progress recording, and also jumping to the live game.

Ive done this many times and it always works for sporting events.

For some reason this recording from yesterday has a false 10hr pad at the beginning of the show, so the timeline where the actual program material is shrunk. However , the recording and commercial detection are fine and i can fake a commercial skip to the beginning of the mini timline on the right in the screenshot and watch the game fine.

I tried reprocessing the file and fixing timestamps. I also tried loading the file right from the channels directory into vlc and quicktime. Those programs couldn’t open the file so something went wrong
Any clues?

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IMG_04612746×1558 373 KB

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IMG_04621709×1205 154 KB

IMG_0463
IMG_04631920×1460 328 KB

It looks like ffmpeg was having lots of issues with that file id of 13540.

I was running beta prerelease version: 2026.10.28.2140

Several other recordings from yesterday were flawless, ran enhanced commercial detection, which has been working very well for me @eric for about 3 weeks since onboarding enhnaced detection. I really like it. Could this weird padding issue be related to the new detection process?

Thanks to all in advance.

Edit:
Also just submitted diagnostics from the W2 Ui interface.

#2

Weird, running fix timestamps should take care of that. Does your DVR status show that commercials are being detected in the event? When I can't fix a file it's usually because comskip has hung in the file, so everything else gets access denied when trying to rewrite it.

#3

Some of the community apps intermittently produce videos with incorrect timestamps, length, etc. I've even recorded the same show and it did not happen again. The good news is that the video is watchable.

#4

The server is currently idle, it did run commercial detection and screenshot here shows the 10 hr pad that got added.

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IMG_04641428×1558 354 KB

The first black marker shows the problem. Black until 10hr 36min.
The actual recording started at 10:36:37 , which was 15 minutes before the game, that was the buffalo Baltimore game, just before the pats miami came on. And that was the pad setting I had set.

This is not a major disaster, as im ready to delete the recording, but Id like to understand the issue in case Im doing something wrong for future games.