XFINITY no Login form

Channels DVR Server TV Everywhere
#1

Xfinity: 98 channels (-65)

2024/05/10 07:36:05.034745 [TVE] Channel scan CNN failed: no login form found
2024/05/10 07:36:05.037283 [TVE] Channel scan CNN failed: no login form found
2024/05/10 07:37:52.693843 [TRS] DNS: OK: Resolved host via system DNS
2024/05/10 07:37:52.693998 [TRS] DBG: Provider: "Comcast Cable Communications, LLC" (CCCS) from 69.252.228.151
2024/05/10 07:37:53.103109 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2024/05/10 07:37:53.205939 [TRS] Local Time: OK: Local clock is accurate
2024/05/10 07:37:53.207198 [TRS] TV Everywhere: OK: Chrome version up to date: 114.0.5735.199
2024/05/10 07:37:53.252860 [TRS] TV Everywhere DNS: OK: Resolved TVE authenticator via system DNS
2024/05/10 07:37:53.271744 [TRS] ad-dns: Resolved adservice.google.com: 142.251.215.226, 2607:f8b0:400a:807::2002
2024/05/10 07:37:53.289926 [TRS] ad-dns: Resolved googleads.g.doubleclick.net: 142.250.69.194, 2607:f8b0:400a:804::2002
2024/05/10 07:37:53.309560 [TRS] ad-dns: Resolved assets.adobedtm.com: 23.197.101.62, 2600:1405:800:1a1::1e80, 2600:1405:800:18b::1e80
2024/05/10 07:37:53.327816 [TRS] ad-dns: Resolved d.adroll.com: 54.189.236.31, 54.202.115.18, 2600:1f14:cc6:ea05:53ec:6b04:6da3:3bf6, 2600:1f14:cc6:ea04:7307:422f:65ee:9833
2024/05/10 07:37:53.358372 [TRS] ad-dns: Resolved bat.bing.com: 13.107.21.237, 204.79.197.237, 2620:1ec:c11::237
2024/05/10 07:37:53.377530 [TRS] ad-dns: Resolved pubads.g.doubleclick.net: 142.251.215.226, 2607:f8b0:400a:806::2002
2024/05/10 07:37:53.423051 [TRS] ad-dns: Resolved edge.api.brightcove.com: 199.232.146.27
2024/05/10 07:37:53.441423 [TRS] ad-dns: Resolved medium.ngtv.io: 23.44.246.146, 2600:1405:800:19d::3134, 2600:1405:800:1a0::3134
2024/05/10 07:37:53.441532 [TRS] DNS Ad Blocking: OK
2024/05/10 07:37:53.863653 [TRS] Guide Provider: OK: Connected to guide provider
2024/05/10 07:37:55.292051 [TRS] Device Lineups: OK: All devices have guide data mapped
2024/05/10 07:37:55.292202 [TRS] Operating System: OK
2024/05/10 07:37:55.292303 [TRS] Remote Access: OK: Remote access not configured
2024/05/10 07:37:55.292411 [TRS] Recording Directory: OK
2024/05/10 07:37:55.298300 [TRS] Disk Permissions: OK
2024/05/10 07:37:55.298436 [TRS] Disk Space: OK: DVR directory '/home/nyplayer/DVR' has 397.3G free
2024/05/10 07:37:55.634777 [TRS] DVR Version: OK: DVR is up to date
2024/05/10 07:37:55.634897 [TRS] DBG: Version info: &{2024.05.07.1442 https://cdn.channelsdvr.net/dvr false}
2024/05/10 07:37:55.634982 [TRS] DVR Status: OK: DVR is enabled

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#2

This is still happening ... I guess I will just remove TVE all together not worth it anymore. Happening on over %50 of Channels.

2024/05/12 06:24:05.962535 [TVE] action=script_error err=no login form found
2024/05/12 06:24:06.068369 [TVE] Channel scan 23/179 TBS failed: no login form found
2024/05/12 06:24:06.515135 [TVE] action=auth mvpd=Comcast_SSO requestor=TBS
2024/05/12 06:24:06.517577 [TVE] action=xvfb display=:749

#3

Xfinity TVE working fine for me.... it loads and plays channels fine... for now.

#4

I removed it for now ... Scans take for ever since it cannot locate login form ... I just enabled the free channels ...

Problem was that XFINITY was asking for asking for email or phone when logging into their site with viewer acct. ... I opted for security question, and they scanned.

#5

Ran into that same issue a couple months ago and did the same

#6

The next time this happens if they submit diagnostics we’ll be able to improve the error message when this happens.

1 Like
#7

Yea... Xfinity will do that at some point, or interval. As they do their "Security Audits". Have had no billing access/viewer account randomly be like, oh, we see you not use 2FA, or whatever, please activate this... or had had it forced activated (SMS code) a couple times. Removed phone number stopped that. Can't control when they do that kinda account audit, been a while for me though.

#8

It's happening for me right now. Let me know how to retrieve and submit diagnostics and I'll be happy to send them in.

#9

Where in the Xfinity account settings did you see the link to provide recovery Q&A instead of phone/email? I already have a phone/email listed and it's worked for years, but now if I try to remove the phone number, it only gives me the option to change it, not remove it completely.

#10

In the Channels DVR web admin UI
Support > Troubleshooting > Submit Diagnostic Logs

#11

When I logged in to one of the network live websites, Xfinity asked for my cellphone/email but there was a link there to provide Q&A's instead.

I use a viewer role account name for Channels and don't provide recovery info for it, other than Q&A's, since I can login as primary user and change things for secondary users.

2 Likes
#12

This is the message I got when I tried to submit diagnostic logs:

There was an error submitting the diagnostic logs:

Post "https://carriage.channelsdvr.cloud/help": dial tcp: lookup carriage.channelsdvr.cloud on 127.0.0.1:53: read udp 127.0.0.1:48543->127.0.0.1:53: read: connection refused

Please check the local logs for more details and send an email to [email protected] to help resolve the issue.

#13

Do you get prompted to sign in to GitHub when you click this https://carriage.channelsdvr.cloud

#14

Yes. Never had a GitHub account or signed in there before. Is that necessary to submit diagnostic logs?

#15

No. Just looked like your DNS wasn't working

#16

Broken dns settings

2 Likes
#17

My PC is set to Obtain DNS Settings Automatically.

#18

The PC you run Channels DVR Server on?
Where does it get the DNS settings from, DHCP? From your router, an ISP router, ?
What is the DNS IP address it's getting?

#19

Actually, the server is running on a Synology NAS connected to this PC. It's been running on there for 18 months and I haven't made any changes to the settings on the NAS, so if the DNS is broken, then I'm not sure how that happened. It is set to not manually configure the DNS server, so I assume that means it gets it automatically.

#20

Reboot router and NAS

2 Likes