Xfinity TVE Auth issues

just sits and spins...no error message and no time out so far.

2024/10/11 11:56:43.737934 [TVE] Auth starting for Comcast_SSO as


image

Not even sure I can get diagnostics to submit.
Any ideas?

Was still trying as of 13:55 so I had to restart server to get it to stop.

Did it finish scanning?
What does the Channels DVR log show under Support > Logs

For what it's worth windows based server is having no issue.

image

Never completed and shows nothing in the logs other than the initial start to auth.
Other than not being able to run scheduled recording on TVE station but I would expect that under the circumstances.
here are logs from start of Auth.

2024/10/11 11:56:43.737934 [TVE] Auth starting for Comcast_SSO as TDoyle327
2024/10/11 12:25:56.120507 [TRS] DNS: OK: Resolved host via system DNS
2024/10/11 12:25:56.120563 [TRS]     DBG: Provider: "Comcast Cable Communications, LLC" (CCCS) from 162.150.206.141
2024/10/11 12:25:56.546061 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2024/10/11 12:25:56.621460 [TRS] Local Time: OK: Local clock is accurate
2024/10/11 12:54:05.581814 [NAT] Successfully mapped port 8089 using natpmp
2024/10/11 13:00:15.001277 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:00:15.001339 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:00:16.007814 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:00:16.007865 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:00:18.015990 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:00:18.016036 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:00:22.022146 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:00:22.022194 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:00:30.027727 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:00:30.027785 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:00:46.034008 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:00:46.034060 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:01:18.039703 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:01:18.039766 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:02:22.045798 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:02:22.045858 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:03:26.051934 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:03:26.051995 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:04:30.058025 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:04:30.058095 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:05:34.063694 [DVR] Starting job 1728676815-28 The Rookie on ch=[6046]
2024/10/11 13:05:34.063759 [DVR] Error running job 1728676815-28 The Rookie: could not find tuner for channels=[6046]
2024/10/11 13:06:38.254364 [DVR] Rule 'The Rookie' (28) found 1 new airings
2024/10/11 13:06:38.257055 [DVR]   queued recording job for EP029705430022 @ Fri Oct 11 4:00:15PM on ch=[1455] (1728687615-28)
2024/10/11 13:06:38.276133 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430024 @ Mon Oct 14 1:00:15PM on ch=[6046] (1728936015-28)
2024/10/11 13:06:38.348999 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430026 @ Mon Oct 14 3:00:15PM on ch=[6046] (1728943215-28)
2024/10/11 13:06:38.421689 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430028 @ Mon Oct 14 5:00:15PM on ch=[6046] (1728950415-28)
2024/10/11 13:06:38.494935 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430030 @ Mon Oct 14 7:03:15PM on ch=[6046] (1728957795-28)
2024/10/11 13:06:38.569781 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430032 @ Thu Oct 17 1:00:15PM on ch=[6046] (1729195215-28)
2024/10/11 13:06:38.643318 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430034 @ Fri Oct 18 1:00:15PM on ch=[6046] (1729281615-28)
2024/10/11 13:06:38.712838 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430036 @ Mon Oct 21 1:00:15PM on ch=[6046] (1729540815-28)
2024/10/11 13:06:38.784336 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430038 @ Mon Oct 21 3:00:15PM on ch=[6046] (1729548015-28)
2024/10/11 13:06:38.853616 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430040 @ Mon Oct 21 5:00:15PM on ch=[6046] (1729555215-28)
2024/10/11 13:06:38.927605 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430042 @ Mon Oct 21 7:03:15PM on ch=[6046] (1729562595-28)
2024/10/11 13:06:38.999200 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430044 @ Thu Oct 24 12:00:15PM on ch=[6046] (1729796415-28)
2024/10/11 13:06:39.069902 [DVR] Deleting job no longer in the guide: 'The Rookie' EP029705430046 @ Fri Oct 25 12:00:15PM on ch=[6046] (1729882815-28)
2024/10/11 13:06:39.145089 [DVR] Waiting 2h53m35.854910852s until next job 1728687615-28 The Rookie
2024/10/11 13:06:39.306563 [DVR] Rule 'The Rookie' (28) found 13 new airings
2024/10/11 13:06:39.311936 [DVR]   queued recording job for EP029705430022 @ Fri Oct 11 4:00:15PM on ch=[1455] (1728687615-28)
2024/10/11 13:06:39.321942 [DVR]   queued recording job for EP029705430024 @ Mon Oct 14 4:00:15PM on ch=[1455] (1728946815-28)
2024/10/11 13:06:39.327142 [DVR]   queued recording job for EP029705430026 @ Mon Oct 14 6:00:15PM on ch=[1455] (1728954015-28)
2024/10/11 13:06:39.332335 [DVR]   queued recording job for EP029705430028 @ Mon Oct 14 8:00:15PM on ch=[1455] (1728961215-28)
2024/10/11 13:06:39.341805 [DVR]   queued recording job for EP029705430030 @ Mon Oct 14 10:03:15PM on ch=[1455] (1728968595-28)
2024/10/11 13:06:39.347093 [DVR]   queued recording job for EP029705430032 @ Thu Oct 17 4:00:15PM on ch=[1455] (1729206015-28)
2024/10/11 13:06:39.352190 [DVR]   queued recording job for EP029705430034 @ Fri Oct 18 4:00:15PM on ch=[1455] (1729292415-28)
2024/10/11 13:06:39.357413 [DVR]   queued recording job for EP029705430036 @ Mon Oct 21 4:00:15PM on ch=[1455] (1729551615-28)
2024/10/11 13:06:39.362580 [DVR]   queued recording job for EP029705430038 @ Mon Oct 21 6:00:15PM on ch=[1455] (1729558815-28)
2024/10/11 13:06:39.367795 [DVR]   queued recording job for EP029705430040 @ Mon Oct 21 8:00:15PM on ch=[1455] (1729566015-28)
2024/10/11 13:06:39.372966 [DVR]   queued recording job for EP029705430042 @ Mon Oct 21 10:03:15PM on ch=[1455] (1729573395-28)
2024/10/11 13:06:39.378191 [DVR]   queued recording job for EP029705430044 @ Thu Oct 24 3:00:15PM on ch=[1455] (1729807215-28)
2024/10/11 13:06:39.383398 [DVR]   queued recording job for EP029705430046 @ Fri Oct 25 3:00:15PM on ch=[1455] (1729893615-28)
2024/10/11 13:06:39.399446 [DVR] Waiting 2h53m35.600553891s until next job 1728687615-28 The Rookie
2024/10/11 13:54:05.651488 [NAT] Successfully mapped port 8089 using natpmp
2024/10/11 13:57:03.968981 [DVR] Recording engine stopped.
2024/10/11 13:57:05.029362 [SYS] Starting Channels DVR v2024.10.11.0334 (linux-x86_64 pid:6120) in /home/terry/channels-dvr/data
2024/10/11 13:57:05.063254 [SYS] Started HTTP Server on 8089
2024/10/11 13:57:06.015871 [HDR] Found 1 devices
2024/10/11 13:57:06.752442 [M3U] Refreshed lineup for Pluto with 419 channels
2024/10/11 13:57:08.817197 [M3U] Refreshed lineup for Samsung with 372 channels
2024/10/11 13:57:09.252384 [M3U] Refreshed lineup for Tubi with 177 channels
2024/10/11 13:57:09.696921 [DVR] Waiting 2h3m5.303078908s until next job 1728687615-28 The Rookie
2024/10/11 13:57:09.722460 [DVR] Recording engine started in /mnt/md0/DVR-storage/DVR
2024/10/11 13:57:09.755767 [NAT] Successfully mapped port 8089 using natpmp
2024/10/11 13:57:10.303294 [SYS] Created database snapshot: backup-20241011.205710
2024/10/11 13:57:10.303392 [SYS] Removing old backup backup-20241001.040215
2024/10/11 13:57:19.710419 [IDX] Pruned 5 expired airings from X-M3U in 3ms.
2024/10/11 13:57:19.718383 [IDX] Pruned 413 expired airings from XMLTV-Tubi in 7ms.
2024/10/11 13:57:19.727458 [IDX] Pruned 397 expired airings from USA-WA46546-X in 9ms.
2024/10/11 13:57:19.748375 [IDX] Pruned 1026 expired airings from XMLTV-Pluto in 20ms.
2024/10/11 13:57:19.760018 [IDX] Pruned 888 expired airings from XMLTV-Samsung in 11ms.

Did you try running Support > Troubleshooting on the Linux server again?

Yes it never gets past TVE so I can't even pull diagnostics.

It's got me stumped as I can login to Xfinity from web browser with the same creds.

How is Channels DVR installed, and on what.
Are you using the Channels DVR :tve docker image?

bare metal Linux install, running Zorin OS.

Did you do this?

I have Chrome installed. To be clear this is not a new install, have had it running for a while now.

This is a new issue when it tried reauthorizing the channels.

trying to setup as new and now I get this error.
Screenshot from 2024-10-12 12-37-27

Logs have been submitted as 535fff04-81b2-4b13-9d6c-f1804ccd0037