Xfinity (TVE-Comcast_SSO) - context deadline exceeded (Version 2022.01.22.0137)

Channels DVR Server Troubleshooting
#1

Logs have been submitted as 27506564-1ac3-4c77-8509-88f3751e7bcd.

2022/01/23 05:03:33.087466 [TVE] action=exception err=&runtime.ExceptionDetails{ExceptionID:28, Text:"Uncaught", LineNumber:371, ColumnNumber:38, ScriptID:"249", URL:"https://login.xfinity.com/static/js/vm-login-form-ad.js", StackTrace:(*runtime.StackTrace)(0xc000e302c0), Exception:(*runtime.RemoteObject)(0xc001a694d0), ExecutionContextID:64, ExceptionMetaData:easyjson.RawMessage(nil)} value=TypeError: Cannot read properties of null (reading 'appendChild')
at buildIFrame (https://login.xfinity.com/static/js/vm-login-form-ad.js:372:39)
at decideMobileOrWeb (https://login.xfinity.com/static/js/vm-login-form-ad.js:257:4)
at Object.init (https://login.xfinity.com/static/js/vm-login-form-ad.js:11:3)
at Sign in to Xfinity

#2

Logs have been submitted as f909bf20-cc17-4647-a895-51da4a973670.

#3

Xfinity lost CBS, is anyone else having issues with CBS and channels? Logins work at cbs directly.

#4

Logs have been submitted as f425fb87-91ab-49da-a3ea-cdef54b9fe31

#5

Post "https://sp.auth.adobe.com/adobe-services/authorize": context deadline exceeded (Client.Timeout exceeded while awaiting headers)

#6

context deadline exceeded

#7

Logs have been submitted as 5db6b34a-1d8a-44d7-bda6-23671dbfc33f

#8

Logs have been submitted as 5a915fbb-9fa6-4d61-bb74-615d799ed6b0.

#9

Not sure if this is the culprit but there appears to be a new adobe pass screen before getting to login now

Everything streams fine when I go to each web site directly but Channels and Comcast are not working friendly on my end.

When I rescan any channel it spins for a long time and then times out (context deadline exceeded)

#10

I removed Xfinity completely from Channels DVR. When I go to readd it stalls at verifying login....

2022/01/24 07:31:50.365800 [TVE] action=exception err=&runtime.ExceptionDetails{ExceptionID:27, Text:"Uncaught", LineNumber:371, ColumnNumber:38, ScriptID:"249", URL:"https://login.xfinity.com/static/js/vm-login-form-ad.js", StackTrace:(*runtime.StackTrace)(0xc003bd4d40), Exception:(*runtime.RemoteObject)(0xc00053ab40), ExecutionContextID:63, ExceptionMetaData:easyjson.RawMessage(nil)} value=TypeError: Cannot read properties of null (reading 'appendChild')
at buildIFrame (https://login.xfinity.com/static/js/vm-login-form-ad.js:372:39)
at decideMobileOrWeb (https://login.xfinity.com/static/js/vm-login-form-ad.js:257:4)
at Object.init (https://login.xfinity.com/static/js/vm-login-form-ad.js:11:3)

Version 2022.01.22.0137
Logs have been submitted as 18cd09fc-797e-4cbc-abf9-2f11f59beff8

Why does it appear to be searching for slingtv?

Logs have been submitted as 28191e3f-5a0b-48bd-9459-8d63df405b3a.

#11

a new wrinkle. Now receiving the following message when attempting to add Xfinity back to ChannelsDVR

Google Chrome must be installed onto your C:\ drive

Since when is google chrome required?

Installed google chrome, Verifying login on Xfinity spins endlessly.

Cable provider authentication failed

Logs have been submitted as ab2ca6d0-e5ff-4812-a3f6-29954036414e

Provider - Xfinity
#12

Google Chrome has always been required.

#13

Well I never had chrome so maybe it wasnt always required?

#14

TVE error: Google Chrome must be installed into your - Channels DVR / TV Everywhere - Channels Community (getchannels.com)

#15

Yes dated 01/2020 aka not forever ago. Thank you. If anyone can help with my current issue that would be great.

Unable to verify Xfinity for TVE
#16

v2022.01.25.0055 build appears to be working for me! Its successfully authenticated and is now verifying channels